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Originally Posted by lowlypawn
... I hate UPS
Anyway good luck with your computer, Sorry you had to get a DELL (customer service is a complete joke, monkeys with flow chats)
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My company uses UPS and they are horrible! For some reason, they can't seem to find me and I live on a major street in the largest city in the world. Instead, they would prefer that I spend $20 in cab fares to go to their facility and pick up the package. I don't think so!
As for Dell, lately they are getting much better reviews for their customer service. I don't have any firsthand experience though because, fortunately, I haven't had to call them for help with one of the 3 Dells I own. Just relaying what I've read recently. In fact, Jeff Jarvis (the blogger at BuzzMachine) who gave them a royal lambasting about a year ago now says they have gone from "worst to first". Assuming it's true, it's always good when a big company actually listens and responds to customer feedback.