[SirKeats]

if they advertised it as an SE when it's an XE that sounds a bit like false advertisement to me.

although as someone who doesn't have much sympathy for folks to don't research a big-ticket product before they purchase (no offense), and while i'm no lawyer, i'm pretty sure the law doesn't require a consumer to know that an item advertised as product X isn't actually product X (which is what happened in your case). the company selling the product has an obligation to properly disclose the product for which they are selling. (for example, if i buy an "elite" model cloths washer that's supposed to have features that the standard model doesn't... i'm quite certain i don't have to actually know that the product the dealer is telling me is the "elite" model isn't actually the case.)

i don't know what you recourse is exactly, but i'd give your state's attorney general's office a call if i were you and see what they say.

if they really did advertise it as an SE when it was actually and XE, it would seem to me that they are definitely in the wrong and you should have some recourse. seems to me at the very least you should be entitled to the kbb difference between the XE and the SE.