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Old 02-12-2004, 10:31 PM   #37 (permalink)
70boss
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Another Dealers 5 cents worth

Well, as a dealer I guess I can throw in a few here. If you bought your truck and you like it...you got a great deal. In my experience, the people who pay the most give the best surveys (Very important), send in referrals, bring their family back, and are the most thouroughly satisfied. This usually occurs when the salesperson does their job completely and does not skip directly to negotiations. The person who pays the least, always thinks someone else got a better deal, always thinks the dealer them.

As a dealer...I take any deal if there is profit and the customer says YES. If they say yes to sticker....great....not to often, but we don't have 4000 rebates either. Typically I have sale tags in all of my cars, all very close to invoice, some below...like Sentras or Frontiers.

Trade-ins.....usually the cause of most frustrations... I try to sick to KBB.com values, and I use Black book too, and I use my own gut. Take the time to clean your car a little...it helps a bit. Don't think that I wont notice the repainted quarter...I don't care how good it looks I can always tell. And heres a little tip...If your car is scratched up, minor hail damage, or has been repainted....it wouldn't hurt to have it appraised in the RAIN, more rain the better...We get sloppy!!!
Keep this in mind....in the 2 or 3 minute appraisal/test drive I can tell the following: All paint work or previous accident damage, potential frame damage, worn suspension, noisy brakes, axles, CV joints, AC problems, power window problems....etc.


I will not try to sell anything on this site...it would compromise my opinion and contribution. If you have questions, do not hesitate to ask.


The point above at the end of the month is somewhat valid....I sometimes squeeze out a few that I may think more about earlier in the month. But like I tell my staff and customers:

"We are not a Museum, we need to roll iron"

I do not let people walk out if there is profit on the table...period.


I have thrown out only 2 people for rude behavior...car buying can be stressfull. Swearing on the sales floor i front of kids will get you tossed.

I have only sold ONE vehicle to people who walk in the door and shout " What, doesn't anyone want to sell a car?"

I have sold that girl 4 cars in the last 3 years. The other 100 people....none.
In fact she stopped in today for a chat and oil change...free car wash too.



If you are happy with the truck, happy with the dealership, etc... JUST BUY THE CAR..DO NOT "Think about it" you already have, and you will just lose sleep.


And YES, there is a Manager in the back office.

Good Luck To All!!
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