Nissan Titan Forum - View Single Post

Kwaz · 02-20-2004, 02:29 PM

*****Update*******
I sent a letter to the owner, Chuck Dupler, and he responded back to me the same day. He was apologetic and agreed to work with me to get to a resolution. He was not aware all this had taken place.

1. The ebay ad said floor mats included, but the sales order didn't, so the parts department wouldn't ship them. The mats are being shipped today.

2. Their email system is undergoing a conversion, customer emails that are sent are being lost. Thats being fixed.

3. He's having his parts guy look at getting power mirrors installed.

So I'm feeling much better now that I'm not getting ignored anymore. I wouldn't give the gren light to this dealership yet, but I'd definitely change it from red to yellow.

Thanks to you guys for sending in those emails, it certainly got the owners attention! The power of Titantalk!!!

have a great weekend all

02-20-2004, 02:29 PM	#13 (permalink)
Kwaz Registered User iTrader: (0) Join Date: Feb 2004 Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Thanks Everyone ***Update***** I sent a letter to the owner, Chuck Dupler, and he responded back to me the same day. He was apologetic and agreed to work with me to get to a resolution. He was not aware all this had taken place. 1. The ebay ad said floor mats included, but the sales order didn't, so the parts department wouldn't ship them. The mats are being shipped today. 2. Their email system is undergoing a conversion, customer emails that are sent are being lost. Thats being fixed. 3. He's having his parts guy look at getting power mirrors installed. So I'm feeling much better now that I'm not getting ignored anymore. I wouldn't give the gren light to this dealership yet, but I'd definitely change it from red to yellow. Thanks to you guys for sending in those emails, it certainly got the owners attention! The power of Titantalk!!! have a great weekend all