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Old 04-07-2004, 01:14 PM   #11 (permalink)
Bayou Titan
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Quote:
Originally Posted by ZubbyZu
The whole cable/fuse thing was toast. The service guy called today with a 4/25 ETA on the part or parts. I promptly informed him that was not acceptable. I will be paying the service manager a visit later today

The dealership needs to get real. It is stupid for the dealership to think that you would pay a month's note on your Titan that is under warranty without getting to drive it.

I worked at a manufacturing facility before and if that plant was short on parts they would keep supplying the assembly lines before they would give up the parts for service repair. The bottom line is $$$. Nissan can make much more money on a completed Titan than they can on a replacement part.

Customers would call the plant and ask, "if you are out of this part how come I still see finished goods leaving your shipping dock with this part on it?"

Your dealership needs to give you a loaner Titan or, as I said earlier, cannibalize off of a Titan on their lot.

I think the problem with getting a coin tray was a omen of sorts about what to expect with parts availability.
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