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Originally Posted by LoadmasterC141
Dealer/location: Sam Dell Nissan Syracuse NY
Service Advisor: Marc
Service Experience - Very Poor.
Waited 2 hours for a simple oil change that had a scheduled appointment. Washed the truck and scratched it.
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Thank you for the warning about Sam Dell. When I drive to Syracuse later this year to visit my mother, I will be sure NOT to stop in there for any service.
By the way, where in CNY do you live? My mother is on the east side of Syracuse off E. Genesee St. near the DeWitt line.