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SlipperyPete · 06-01-2004, 03:12 PM

Has anyone ordered from Proficient Performance in the past? And problems with them if so?

I ordered a Volant Air Intake back on April 29th through them and am still awaiting my order. I emailed them a couple weeks ago, they responded and from everything they could find, it appears to be an error in shipping from Volant. Well they were going to just have Volant ship another one, which I thought was pretty cool (just take care of the customer and worry about what happened later) but I'm still empty handed. They sent me an email stating I would have the tracking number within 24 hours, which I didn't and still don't have. I'm going to follow up again today with them and am not trying to start a flame here as so far they have been very responsive, but after a month I'm getting a little impatient.

Would I order from them again, probably not. After not receiving my order, I understand my first follow up, but after not getting the tracking number or the product yet, I would expect them to follow up and just check if it came in yet.

06-01-2004, 03:12 PM	#1 (permalink)
SlipperyPete Registered User iTrader: (0) Join Date: Feb 2004 Posts: 78 Thanks: 0 Thanked 0 Times in 0 Posts	Proficient Performance Has anyone ordered from Proficient Performance in the past? And problems with them if so? I ordered a Volant Air Intake back on April 29th through them and am still awaiting my order. I emailed them a couple weeks ago, they responded and from everything they could find, it appears to be an error in shipping from Volant. Well they were going to just have Volant ship another one, which I thought was pretty cool (just take care of the customer and worry about what happened later) but I'm still empty handed. They sent me an email stating I would have the tracking number within 24 hours, which I didn't and still don't have. I'm going to follow up again today with them and am not trying to start a flame here as so far they have been very responsive, but after a month I'm getting a little impatient. Would I order from them again, probably not. After not receiving my order, I understand my first follow up, but after not getting the tracking number or the product yet, I would expect them to follow up and just check if it came in yet.