Nissan Titan Forum - View Single Post

Steamguy · 07-13-2004, 12:37 PM

Metro Buick-Nissan, Vancouver WA

Experience: OK but needs help.
Went in with mushy brakes (2 times) and asked for the system to be bled each time. Didn't do it. Wouldn't take the word of a former Journeyman. Paid for it myself and the problem is fixed. Asked for the headlights to be adjusted; you can see the beam cutoff is above the beltline of the truck at 20 feet. Didn't do it. At least I have the sheet from the manual that shows the location of the adjustment. Have the 4WD LO switch problem now; dealer does not have the switch in stock and it has been more than 4 days waiting for the part.
This is not just for Nissan Customers; they treat their Buick Customers the same way.

They're trying to improve but it's going s_l_o_w_l_y.

Update 11-05:
They changed dealer names but still don't quite get it. The Customer Service is a LOT better, but for some insane reason they still don't let you call up and order parts over the phone. With a pre-pay. I live most of an hour away from them and it is unreasonable to make me have to drive all the way into town twice to get say, a bottle of touch-up. Yeah, they don't stock it. Go figure.

07-13-2004, 12:37 PM	#39 (permalink)
Steamguy Registered User iTrader: (0) Join Date: Mar 2004 Location: In the windy Columbia Gorge, in Washington, the state Posts: 639 Thanks: 1 Thanked 3 Times in 2 Posts	Metro Buick-Nissan, Vancouver WA Experience: OK but needs help. Went in with mushy brakes (2 times) and asked for the system to be bled each time. Didn't do it. Wouldn't take the word of a former Journeyman. Paid for it myself and the problem is fixed. Asked for the headlights to be adjusted; you can see the beam cutoff is above the beltline of the truck at 20 feet. Didn't do it. At least I have the sheet from the manual that shows the location of the adjustment. Have the 4WD LO switch problem now; dealer does not have the switch in stock and it has been more than 4 days waiting for the part. This is not just for Nissan Customers; they treat their Buick Customers the same way. They're trying to improve but it's going s_l_o_w_l_y. Update 11-05: They changed dealer names but still don't quite get it. The Customer Service is a LOT better, but for some insane reason they still don't let you call up and order parts over the phone. With a pre-pay. I live most of an hour away from them and it is unreasonable to make me have to drive all the way into town twice to get say, a bottle of touch-up. Yeah, they don't stock it. Go figure. __________________ Steamguy Deepwater Blue ...(when it's not Dirt Brown) Trailer-puller, thrill Ride for Sheltie-dogs Born 11/11/03, still the original owner. Finally found an appropriate sig pic. It's good at least through August... Last edited by Steamguy; 11-20-2005 at 08:48 AM.