Nissan Titan Forum - View Single Post - Is this a common practice?: Free Gas with Nissan Survey

Kyle · 07-27-2004, 11:28 AM

The reason they have you do that is that as salespeople, we are graded by those surveys. If you mark the best box, it's 100, if you mark any other box it's a 0. It's REALLY stupid. I.E., I get a $300 bonus every month if my CSI (customer satisfaction Index) is above district average. If it's below I get a $150 fine. A lot of people don't believe that, but it's the truth. Also, salespeople get graded on the whole thing, not just the sales section. It's retarded.

07-27-2004, 11:28 AM	#7 (permalink)
Kyle Registered User iTrader: (0) Join Date: Feb 2004 Posts: 108 Thanks: 0 Thanked 0 Times in 0 Posts	The reason they have you do that is that as salespeople, we are graded by those surveys. If you mark the best box, it's 100, if you mark any other box it's a 0. It's REALLY stupid. I.E., I get a $300 bonus every month if my CSI (customer satisfaction Index) is above district average. If it's below I get a $150 fine. A lot of people don't believe that, but it's the truth. Also, salespeople get graded on the whole thing, not just the sales section. It's retarded. __________________ 2002 Maxima SE (6MT) - stock 1992 Sentra SE-R - JDM Engine, Intake, Filled Mounts Need a new Nissan? In the Indy area? Come see me at Ed Martin Nissan!! Ask for Kyle!