Took my truck in for it’s 7500 mile service at Tynan’s Nissan in Aurora. I went ready for action, armed with copies of the TSB’s, but I didn’t need them. Here’s the scoop:
Brakes: The service manager (Jay) was aware of the TSB and replaced them per the specifications, no questions asked.
Radio: Again, they were aware of the TSB and immediately ordered me a new HU. They’ll call when it comes in.
Bedliner: They were aware of this issue, too. Tynan handles it in a similar manner as they would defective paint. (I don’t know if all Nissan dealers do it this way, but it seems like a reasonable approach.) Jay’s setting up a meet with a Nissan Rep, who will inspect my bedliner and then determine what action to take. It’s definitely bubbling, so he’s certain there won’t be any hassle, it’s just a procedure that they have to follow before Nissan will pay for the fix. Rather than replacing the whole bed, Jay seems to think they’ll recommend a new liner (don’t know what brand yet). That’s fine with me.
Differential: I requested that they check it, and they said the level was fine. Paint is still good on the enclosure, too.
Loaner: No hassle at all. They gave me a 2004 Ford Explorer XLT. Pretty good for a loaner, but after spending a day in that thing, I’m REAL glad I have my truck back. It was a real eye-opener to drive a Ford, now that I’m used to the Titan! The Explorer was nice enough, quiet, well appointed, and it drove “okay,” but it was B-O-R-I-N-G. No excitement there, at all. More evidence that Titan puts the fun back into driving. Oh, I almost forgot, the Explorer's radio sucked. FM acted like we're used to on this board, treble fade and diving to mono. Go figure...
All in all, I’m very satisfied. That’s the kind of service and attention we should all expect when our trucks (or cars) have legitimate problems.
