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Originally Posted by DallasTitan
Well,
You're causing me great concern! I thought the McKinney Nissan service guys were descent until now. I've been waiting to take mine in to do the Brake/Radio/Overhead Cracked Console/etc. TSB's together. Now I think I might just take the trip back to Bankston Nissan.  |
I'm certainly one for giving guys the benefit of a doubt and I tend to be a fairly patient customer as I really try to be realistic. But, repeated failure on a very common task begins to give me grief.
Just to let you know a summary of the other secondary issues I've had to deal with on this journey:
1) They scratched the arm rest lid - replaced, but did not swap out the locking core. Thus, my key will not lock the lid.
2) They scratched the stereo/air condition control panel and replaced with the wrong one. I now have buttons for Rear A/V and Headphones even though I don't have that. If you look in the owner's manual, they replaced with a "D" control panel when it should have been a "C" control panel.
3) They scratched and gouged the glovebox door - replaced
4) The flashing red airbag light on the instrument cluster was on after they replaced the other trim piece around the radio. It was still flashing yesterday when I picked it up even though the work order says it was fixed. (Had to wait for that to get remedied)
My service advisor has been great. It's just the techs that appear to be boneheads. He did get me free tint on the front 2 windows for my 1st round of troubles. (Although it's 35% and not 30% as he said it would be) I'm curious to see if he's still in a giving mood when I inform him that it's still not right and the other little issues I mentioned. Unfortunately, he was out when I picked up the truck yesterday afternoon. Stay tuned.