[gizmoii]

I just got done shopping at my local grocery store chain, jumped into my truck and looked in the mirror to back up. Low-and-behold a shopping cart appeared to be resting peacefully against the bed of my truck. I got out to place it where it belonged and noticed it had scratched my bed from rear door to taillight. Well since I’ve only had the truck 2 weeks this aggravated the hell out of me. I went in and contacted the store manager and see what they could do. They promptly got some paperwork for me to fill out. After about 15-20 minutes of paperwork and the store manager taking pictures of my truck he stated I should be getting a call from there damage liability person. In the mean time I stopped by my dealer and got a quote on the damage and about crapped my shorts. $677 and change for the damage. I contacted the stores liability person and faxed her the quote. After a couple days for this to sink in I contacted her again and she stated there was a small investigation that had to be resolved and she would contact me in a day or so. Well I got the call today and she gave me the bad news, the store won’t take responsibility for the incident. She also stated the good news. “to uphold our great customer service we are going to take care of the damage. You will receive a check in about 10-14 working days for the full amount of the quote.”

Moral of the story, if you receive damage while in a private parking lot, ie tree, shopping cart or any other object owned by a business do what you can to get them to take care of it. Worked for me.