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A customer should not be made to wait for 5-6 hours haggling over a price that the dealer knows they will sell if for. Also, dealers should not try screwing the customers on their trade ins. Where do they get this blue book value that differs from all the other blue books that the customers read. I think that if a car looses a value of 10 thousand dollars over 2 years time maybe that car wasnt worth buying in the first place. Oh, and my absolute favorite! They take your keys and "test drive" your trade in and then when you try to leave they "dont know" who has your keys. One moron goes to find them while another keeps humping your leg to buy. I love this tactic. I have plenty more good ones, but my fingers would go numb from typing if I kept on.
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