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Originally Posted by Titan4x4Aggie
~~~ Update ~~~
I spoke with Mike Comendador - Customer Support Specialist at AutoAnything, and he sent me an email saying:
"We’re sorry for the inconvenience on the order. It looks like the best thing to do at this point is to return the whole grill you received to Carriage Works and reorder a new one. Carriage Works needs the whole part back to replace it. Please let me know if you won’t be able to get the current grill working and I’ll send you the return info for it."
Not the response I wanted, since now I will have to buy another box, bubble wrap, and pay for shipping back to Carriage Works. Then I have to wait for them to process my order and send me back another grille which may or may not fit!
I'm losing my patience already. I'll talk to Mike again tomorrow and figure out what needs to be done. I'm half tempted to just get a full refund since Carriage Works cant seem to make grilles that fit.
Below is a picture of my bulging grille. Not quite as bad as your's Bill, but still annoying and not what I expect for $130. |
Make sure you read the return policy on the AutoAnything website. It says you must apply for a "Return authorization number" and return it in the original packaging - which IMHO wasn't that great to begin with - but at least I saved the box and the paperwork. It sounds like a full refund is the way to go since there have been no posts here by anyone saying their grill fits fine.