Nissan Titan Forum - View Single Post

PhantomTitan · 11-23-2004, 01:27 PM

Dealer: Lakeside Nissan
Location: Leesburg Florida
Service Rep: Unknown
Exp: Excellent

This is a Family owned Dealership. They have always bent over backwards to service our truck. My wife drives the truck so she took it in for service. She had 2 girlfriends with her and it was lunch time, so Lakeside Nissan gave them a Nissan Max to "test Drive" to lunch. Well my wife comes back from lunch and picks up the truck and they charge her for the oil change and a few other things done to the truck. Well we had the perferred customer package on the Titan so there should be no charge. That night the owner of the dealership calls and explained the mix up ,our credit card had already been reimbursed. I can't say enough about this dealership. Mistakes are made but how many are taken care of by the Owner of a dealership.

11-23-2004, 01:27 PM	#76 (permalink)
PhantomTitan Registered User iTrader: (0) Join Date: Jul 2004 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Dealer: Lakeside Nissan Location: Leesburg Florida Service Rep: Unknown Exp: Excellent This is a Family owned Dealership. They have always bent over backwards to service our truck. My wife drives the truck so she took it in for service. She had 2 girlfriends with her and it was lunch time, so Lakeside Nissan gave them a Nissan Max to "test Drive" to lunch. Well my wife comes back from lunch and picks up the truck and they charge her for the oil change and a few other things done to the truck. Well we had the perferred customer package on the Titan so there should be no charge. That night the owner of the dealership calls and explained the mix up ,our credit card had already been reimbursed. I can't say enough about this dealership. Mistakes are made but how many are taken care of by the Owner of a dealership.