[c_packer]

I had Southern States in Ral. NC do my first fix @ 4000 mi. turn rotors replace pads took a week to get a caliper clip, wasn't supplied with a loaner. They finally took the clip from a used truck in their inventory after I suggested it. Second brake fix @ 7600 mi. turned rotors replaced pads. I questioned the longevity of rotors that had been cut down twice, and was assured they would be fine. Third brake fix @ 12,000 mi. from Southern States of Apex, NC. It took a girl to hook me up, she replaced the rotors with the old ones and some kind of anti judder kit? Because the new ones were not yet justifiable in my case (and they were on back order). So She told me (on the Down Low) to call in a few weeks and complain about the judder once more and I would get the new stuff. Well I did and now at 38,000 mi. the brakes feel smooth and safe. Through all that I didn't complain once.