Nissan Titan Forum - View Single Post

Ariakas · 04-25-2007, 01:24 PM

I recently purchased 4 new pillar/vane rotors as well as full set of pads for my 04 Titan. When I spoke to the guy on the phone I told him I prefer black anodizing as I think gold would be tacky on my galaxy black truck.. He said that they only came in black or silver now.. I waited out the weekend then sent an email requesting an order status update and tracking info. I waited 2 days for a response and recieved none. I sent another email requesting the same info and leting them know that I am not happy. Thier lack of service and ignoring my email was not instilling confidence in thier after sale service or warranty. I still have recieved no response.. I recieved the parts today only to find that despite my specifically saying I do not want gold colored rotors.... wait for it..... I recieved my brand new gold anodized pillar/vane rotors.. I am not happy at all with my purchase, or thier support (lack of it). If I thought I could get prompt service I would try and get the replacements but they have already demonstrated to me how they treat customers who have just dropped a grand on thier equipment.. TO ALL READING THIS PLEASE BE FULLY AWARE OF HOW THEY RUN THIER BUSINESS AND MAKE SURE YOU TAKE THIS INTO ACCOUNT BEFORE GIVING THEM ANY OF YOUR HARD EARNED MONEY..
BUYERS BEWARE!

04-25-2007, 01:24 PM	#1 (permalink)
Ariakas Registered User iTrader: (0) Join Date: Feb 2007 Location: Austin, TX Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	My Stillen experience I recently purchased 4 new pillar/vane rotors as well as full set of pads for my 04 Titan. When I spoke to the guy on the phone I told him I prefer black anodizing as I think gold would be tacky on my galaxy black truck.. He said that they only came in black or silver now.. I waited out the weekend then sent an email requesting an order status update and tracking info. I waited 2 days for a response and recieved none. I sent another email requesting the same info and leting them know that I am not happy. Thier lack of service and ignoring my email was not instilling confidence in thier after sale service or warranty. I still have recieved no response.. I recieved the parts today only to find that despite my specifically saying I do not want gold colored rotors.... wait for it..... I recieved my brand new gold anodized pillar/vane rotors.. I am not happy at all with my purchase, or thier support (lack of it). If I thought I could get prompt service I would try and get the replacements but they have already demonstrated to me how they treat customers who have just dropped a grand on thier equipment.. TO ALL READING THIS PLEASE BE FULLY AWARE OF HOW THEY RUN THIER BUSINESS AND MAKE SURE YOU TAKE THIS INTO ACCOUNT BEFORE GIVING THEM ANY OF YOUR HARD EARNED MONEY.. BUYERS BEWARE! __________________ 04 Titan LE KC Galaxy Black w/Big Tow, UtiliTrak, Chrome, Seat Heaters, Leather, and step rails. Have the 05 alum/finned diff cover and keyless keypad also.