They have steped up to fix the problem run with it. If you post a problem and they want to fix, take the fix. This is why we have these forums. Sometimes people need a little more push to fix the problem take it.
I'm not a painter man, and have no want to spraypaint my brand new rotors and deal with them peeling or who knows what down the road.. I just want what I thought I was ordering, 2 piece aluminum hub rotors that are anodized black..
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04 Titan LE KC Galaxy Black w/Big Tow, UtiliTrak, Chrome, Seat Heaters, Leather, and step rails. Have the 05 alum/finned diff cover and keyless keypad also.
I just recieved a phone call from the salesman I placed the order with (wow less than 10min after my first post).. I still have not recieved a reply email.. He said that he is sorry, but his manager informed him that they no longer painted these gold (way to pass the buck).. I went back and looked at the page for these rotors and also found that the parts I was sent were not a 2 piece design with aluminum hub as described.. the ones I was sent were 1 piece and not anodized but painted.. I told him I'm done and don't need or want his apology but want the parts I paid for.. The salesmans solution was to offer to send me a can of black spraypaint for free.. That is a total crock of S**T!! I restate my first statement BUYERS BEWARE!
No f^ckin way! I do not believe that any company with stillen's reputation would offer you a can of black paint. Did you call Kyle at the number already given to you? Oh......................you didn't?......................Why not?
IF, a salesman would have made a statement like to me, I would have found a manager and jumped their a$$. But again, your story sounds like B.S to me too. Heres the B.S. flag I am raising!
No f^ckin way! I do not believe that any company with stillen's reputation would offer you a can of black paint. Did you call Kyle at the number already given to you? Oh......................you didn't?......................Why not?
IF, a salesman would have made a statement like to me, I would have found a manager and jumped their a$$. But again, your story sounds like B.S to me too. Heres the B.S. flag I am raising!
WOW all I can say is WOW.. I'm trying to let you guys know my situation and this is how you respond? I'm not calling BS I'm calling **** YOU!
If I knew this was the way you treat people I never would have joined
GOOD BYE
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04 Titan LE KC Galaxy Black w/Big Tow, UtiliTrak, Chrome, Seat Heaters, Leather, and step rails. Have the 05 alum/finned diff cover and keyless keypad also.
Wow this was an interesting post to read about. Just a thought but it doesn't seem like black paint would even be in the same ballbark as black anodized. How can that be the solution . I agree he tried something but for my money that's not durable enough. He should have asked if that was OK before they were shipped half way across the nation.
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2007 Silver Titan CC SE w/ Popular Package.
2006 Suzuki C50 Blue/Gray
Chrome Altezza Tailights, Fog light Kit, SS Gauges, ARE LowPro 2* advance , Magnaflow 12588 and a K&N. Not bad for a start. Oh and an interior that's a bi*ch to keep clean.
Well P's Titan I don't know why you would say that but I hope someday you have a similar experience and can reflect back on your message and know that karma just bit your ***.. I did'nt post to get flamed, I did it to let the community know what happened so none of you make the same mistake. I'm not going to call "kyle" because I needed these yesterday and can't afford to ship them back or waste time waiting.. I just thought my situation might be usefull info to you guy's sorry for wasting your time..
Is it me or does this guys typing sound a little raspy. I can hear the whine as the rest of the guys can but does this sound, um Happy?
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AKA TrollopInTraining™ AKA chinawhore™
2005 CC LE
My wife thinks I spend to much on my truck!! My Train Horn <-- Listen
WOW all I can say is WOW.. I'm trying to let you guys know my situation and this is how you respond? I'm not calling BS I'm calling **** YOU!
If I knew this was the way you treat people I never would have joined
GOOD BYE
Man, if you can't put any effort into fixing the problem, then I don't know what to tell you. You were given the phone number to call Kyle. Get some balls and call a manager, quit emailing and typing tuff on the internet...............that is getting you nowhere! Call and demand what you paid for, otherwise shake well before painting!
and if **** YOU is how you feel.............right back at ya!
he's over at CT b!tching about the same thing. Only posts he has.
Quote:
Originally Posted by Ariakas
Well P's Titan I don't know why you would say that but I hope someday you have a similar experience and can reflect back on your message and know that karma just bit your ***
I had a issue, but I choose to deal with it the way a normal person. I called and b!tched about it and the problem was taken care of. A phone call is real time, email's take time and I did not want to wait.
Quote:
Originally Posted by Ariakas
I did'nt post to get flamed, I did it to let the community know what happened so none of you make the same mistake. I'm not going to call "kyle" because I needed these yesterday and can't afford to ship them back or waste time waiting.. I just thought my situation might be usefull info to you guy's sorry for wasting your time..
You came on here b!tched and called people out. What kind of response did you think you would get? People offered help ( a good one at that ) and basiclly you tell them to f*ck off.
Any company would have problems from time to time, you at least have to give them a chance to clear it up before going public. Hopefully they will step up and take care of you. Remember you might run into other problems down the line with the Titan, guess you won't get too much help with reply like F You.
The only rotors I can even find on stillens website are 1-piece. Can you post a link to the rotors you expected to receive?
Don't take this as defending the OP at all. Here is a link to all the rotors on stillen's page. There are a couple two piece vein rotors listed. http://www.stillen.com/browse.asp?c=BR&s=ROTORS
Don't take this as defending the OP at all. Here is a link to all the rotors on stillen's page. There are a couple two piece vein rotors listed. http://www.stillen.com/browse.asp?c=BR&s=ROTORS
Everything I see says 1-piece
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2006 Radiant Silver 4x2 CC SE with AEM Bruteforce & Magnaflow single exit exhaust
1971 Dodge Charger