A word about IDRacing

[ekool]

Discussion continues below....

[Note: I have removed a good portion of this message because I feel it serves no purpose anymore. I have removed the post -- ON MY OWN ACCORD.]

[smoketitan]

wow now that is what I am talking about!!!!--I was one of the people they tried to steam roll---by asking me pay before hand, and then waiting two weeks for shipment with no guarantee--BEWARE ALL THESE GUYS SUCK BIG TIME. they do issue scare tactics even to their cusotmers

[Titan4UGA]

Cool, members talking about their experiences with Id is in no way libel. A guy comes in here and says they screwed him then that is well in line with appropriate laws and is protected. I think it is great to sticky this in the forum. Good work.

[WetWaders]

Thank you for taking a stand on behalf of your members' rights. I certainly appreciate it. I am also sure that you have absolutely nothing to fear from a legal standpoint.

Their message to you makes me even more convinced to avoid them than did any of the members' posts.

[titansurveyor]

Thank You ekool much appreciated. Freedom of speech is one of the many rights that make this country so great.

[tikigod]

ekool,

Although i wasnt part of the mentioned thread i read this one and have to say you have and will always have my respect. There are very few people in this world that would stand up the way you did for your and our rights. You have my support and only need to ask if you need help.

Good job man.

-Brian (tikigod)

[rrumaner]

John, I am sure I speak for all the members when I say that we will all stand behind you in this matter.

Also, I am amazed at the gall of the people at IDRacing. To threaten you and the members here for posting the truth about IDRacing's business practice shows their true colors. Anyone doing business with them from this point forward does so at their own risk. At no time should anyone prepay for something if they are in any way concerned or feel that they might get ripped off.

For all those that did prepay, if you used a credit card, immediately call your credit card company and cancel that charge. Explain that you have not received the product and have been either ignored or lied to. Let your credit card company deal with IDRacing. They have lots of lawyers that do that type of work all day long.

[MilesTeg]

Great job ekool! (real horrorshow!) You have my respect based on your handling of this issue.
(I can't believe that guy's spelling.)

[idracing]

Every one of you has right, to free speech. But slandering and lying are the rights of no one and are morally wrong. Harrassing phone calls, being called a crook, harrassing e-mails. None of this is ethical or legal for that matter.

QUOTE JOHN:
I agree, if someone says something that is libel, you have the right to
go after them.

ALL ITEMS WERE DELIVERED, WE HAVE NEVER EVER LEFT A CUSTOMER OUT IN THE COLD.

The peron above who says that we made them preorder etc. Never was a customer of ours, the gentleman never purchased from us. We were in complete accordance with eBay and PayPal regulations. So you got a few people saying bad things always happens on the internet.

Here check out the 200+ others that said good things.

http://cgi2.ebay.com/aw-cgi/eBayISAP...serid=idracing

Free speech is something in this country that is misunderstood, we do have the right to say ANYTHING WE WANT AT ANYTIME. But, that does not mean that the things we say do not have ramifications or penalties. You can say that someone stole something from you, even if they didnt. When you say that though, if that false statement in anyway hurts the person or person unto which it is directed. Then you are held liable for damages usually in a monetary amount to pay for things including but not limited to mental anguish, lost revenue, lost business, etc.


All that is really beside the point, I take care of my customers very well and go out of my way to make them happy. If the comments from the few over weigh the many, I do not know what to say to that.

If there were more people on here that could make an EDUCATED statement about our service and said we "suck" then I will repent and give my business up cause obviously I don't know what I am doing. As you can see by my above feedback profile 96.5 % of the people like us.

KOOL - my dad used to tell me something to "your always going to have a few bad apples in a load" I think that is what I have ran into here with your members, the other 96.5% of people think otherwise.

[Chilicat]

Let's do a little math from the data provided. 200 feebacks, 96.5% positive, hence seven negatives. So let's put this into perspective:

If seven out of 200 cars built went up in flames, would the auto maker brag about those statistics?

If seven out of 200 houses built were structurally unsound, would the builder brag about those statistics?

If seven out of 200 servings of sushi were spoiled and sent people to the ER with nausea and vomiting, would you go to that restaraunt?

The answer is of course "no". Think six sigma man. Those are horrible stats.

[idracing]

Originally Posted by Chilicat

Let's do a little math from the data provided. 200 feebacks, 96.5% positive, hence seven negatives. So let's put this into perspective:

If seven out of 200 cars built went up in flames, would the auto maker brag about those statistics?

If seven out of 200 houses built were structurally unsound, would the builder brag about those statistics?

If seven out of 200 servings of sushi were spoiled and sent people to the ER with nausea and vomiting, would you go to that restaraunt?

The answer is of course "no". Think six sigma man. Those are horrible stats.

You are known as a pessimist you see the worst side of everything.
There are a percentage of people just like you out there. =)

[Bayou Titan]

[SIZE=7]eKool for President![/SIZE]

[bvstone1]

Well, idracing is correct. You have the right to sue anyone for anything. doesn't mean you will win or it will even go anywhere.

But, when trying to strongarm someone, especially a popular board (with sister boards with thousands of members) is plain silly. Especially since if it came to it, I have a sneaky suspicion that there are more than a dozen lawyers on this or a sister board that would happily work pro-bono.

Another interesting fact, the feedback starts out great... I'm impressed. But then a couple negatives and even a lot of the positives on the 3 latest pages say "slow shipping" or something to that effect.

LOL.. it's funny to see how the seller replies to negatives where it was always the buyers fault, yet all the negatives are similar reasons (and a few positives state that reason as well)... That would be reason enough for me to stay away from ordering from anyone who obviously is never wrong.

[ekool]

I have spent a good amount of time exchanging emails with IDRacing and can definetly see the problem from BOTH points of view. I think they are trying to make good on any customer complaints REGARDLESS of where the problem lies and I always try to give
someone who's livliehood depends on their reputation the benefit of the doubt.

I deal with customers, and know that I've bent over backwards and there are still people who you cant satisfy.

Some customers arent happy until you bend over forwards, and I refuse to do that for a customer. There are just some people you cant please and believe me, I realize this.

IDracing is no different then any other business that cares about their reputation and wants to protect it. I think some words were said that were out of place for the situation, but if they are like anyone of us and feel that their "baby" is threatened, they will try to protect it, as we all would.

[tikigod]

The judicial system is also something GREATLY misunderstood in this country. Lawsuits are thrown around more then hello's these days. The word lawsuit doesn’t give a person to right sue for just anything. In this case there were a "few" as you stated bad apples. You are scared that the comments of these "few" will in some way harm your business. With a 96.5% positive rating this means it is in no way hindering your business financially and does not fall under the categories you specified, and seeking legal action will cost a great deal more then the loss of those customers. If slander or defamation of character is what you’re worrying about I believe this too is something you have no legs to stand on legally. Nothing has been direct enough to you to cause the affects of slander or defamation to occur. In the manner of serious legal action you may just want to throw this one up as a group of customers that dissatisfied and leave it at that.
Slander:
1. Law. Oral communication of false statements injurious to a person's reputation.
2. A false and malicious statement or report about someone.
3. The issuance of a false statement about another person, which causes that person to suffer harm.
Defamation:

1. The act of defaming; calumny.
2. To damage the reputation, character, or good name of by slander or libel.
Libel:

1.
a. A false publication, as in writing, print, signs, or pictures, which damages a person's reputation.
b. The act of presenting such material to the public.
2. The written claims presented by a plaintiff in an action at admiralty law or to an ecclesiastical court.
Defense against false accusations lawsuits:
New York Times VS Sullivan – US Supreme Court case 376 U.S. 254
Factual error, content defamatory of official reputation, or both, are insufficient to warrant an award of damages for false statements unless "actual malice" - knowledge that statements are false or in reckless disregard of the truth - is alleged and proved.
Why Commencing A Defamation Action Is Not Always A Good Idea:
While people who are targeted by lies may well be angry enough to file a lawsuit, there are some very good reasons why actions for defamation may not be a good idea.
The publicity that results from a defamation lawsuit can create a greater audience for the false statements than they previously enjoyed. For example, if a newspaper or news show picks up the story of the lawsuit, false accusations that were previously known to only a small number of people may suddenly become known to the entire community, nation, or even to the world. As the media is much more apt to cover a lawsuit than to cover its ultimate resolution, the net effect may be that large numbers of people hear the false allegations, but never learn how the litigation was resolved.
Another big issue is that defamation cases tend to be difficult to win, and damage awards tend to be small. As a result, it is unusual for attorneys to be willing to take defamation cases on a contingent fee basis, and the fees expended in litigating even a successful defamation action can exceed the total recovery.
Another significant concern is that, even where the statements made by the defendant are entirely false, it may not be possible for a plaintiff to prove all of the elements of defamation. Most people will respond to news that a plaintiff lost a defamation lawsuit by concluding that the allegations were true.
In other words, the plaintiff in a defamation action may be required to expend a considerable amount of money to bring the action, may experience significant negative publicity which repeats the false accusations, and if unsuccessful in the litigation may cement into the public consciousness the belief that the defamatory accusations were true. While many plaintiffs will be able to successfully prosecute defamation actions, the possible downside should be considered when deciding whether or not such litigation should be attempted.