Let me introduce myself.

Brass Pass · 10-27-2004, 10:52 PM

Hello Everyone,

I've been a lurker for quite some time, but now that I'm a genuine Nissan owner, it's time to post.

I just purchased a 2004 Armada on 10/23/04, from Adam Smith at Advantage Nissan in Bremerton, WA. aka New-Nissans.com. I must say that I rate the whole transaction with Adam and Advantage Nissan in the SUPERIOR catagory as far as buying a vehicle goes. From the moment I contacted Adam regarding a purchase, he was all business with none of the usual "Car Salesman BS."

I told him what I wanted and he quoted me the price... always $500 under invoice. He didn't complain or try to re-direct me when I had him chasing colors due to my lovely wife's indecision. He just found the vehicles with the color we wanted with the correct options and gave me the pick. Once I told him which one we wanted he obtained it via dealer trade and gave me call later that evening.

Instead of having the vehicle shipped to my home in Folsom, CA. I opted to fly up to Washington State and drive it home. I might add that the dealership had offered to put me up for the night in a hotel, so I could leave the next morning fresh for the road. I declined their generous offer and drove home the same day. Adam had one of the dealerships new salesman, Jacob, meet my flight at Sea-Tac Airport. Jacob was on time and met me at the luggage carosel. They made sure my arrival was uneventful, which was nice.

Pulling up to the dealership kind of surprised me. I hadn't seen any photos of the dealership and wasn't sure what to expect. I kind of thought it would have a tin roof and an outhouse because their prices are so good. I was wrong. The dealership building is brand new and is one of the nicest Nissan dealerships I have seen. I just wish they were local to me for service issues. The service area was clean and spotless. It reminded me of the way we kept our work areas when I was in the military.

I was also surprised when I met Adam Smith. He has a little head shot logo on the paperwork he sends. It makes him look like a little kid. Well, he does look young, but he's no small guy. I stand about 6'2" and he's taller than me. He is very nice, polite and easy to talk with. You don't get the feeling you are being "handled" when you deal with him. He is actually trying to give you the best deal and sales service that he can give and it shows.

The vehicle I was buying was clean and well prepared as were all of the other vehicles on the lot. Of course, my Armada was missing the infamous "Coin Tray." Adam said he would send me a "Coin Tray" along with some touch-up paint for a scratch that was on the fender. I might add that Adam had my Armada sent to detail to see if they could get the scratch to buff-out, but it was just a little too deep and they didn't want to cause any other paint issues. That was fine, since I feel that the touch-up paint should do the trick.

We took the Armada out for a test drive and Adam showed me the Armada's features. He knows the product very well. I'm glad, because one thing I won't stand for is a salesperson that doesn't know anything and tries to BS me or hasn't even read a brochure on the product. Adam knows his stuff.

Since the Finance guy was busy and it was lunch time, we went to a nice local cafe. The food was good and the portions very generous and best of all Adam even paid for lunch.

After lunch I met with Fred Kravich. Fred was my finance guy. I couldn't have asked for a better finance guy. He was knowledgable and to the point. He didn't try to sell me the special undercoating package where the guy hops on one foot while he's applying the undercoating. Fred had all of the paperwork under control and had me out of his office in roughly a half an hour. That my friends is a land speed record compared to other F&I guys I've dealt with. I appreciated it.

I apologize for the long post, but I feel it's important to let you know about the exceptional treatment I received from Adam Smith aka New-Nissan.com aka Advantage Nissan. It was far better than I have received or would have received from any dealer (Nissan or other brands) in my local area. The time it took for me to fly up to Washington (2 hrs), do the deal and drive home is probably a little more or equal to the time it would take locally. But, what a difference in price and treatment. I will buy from Adam again. Probably sooner than later if my wife gets her way.

I would also like to thank all of you Titan owners that post information as you discover it. Even though I have an Armada, the information you've posted has been very important in my vehicle choice. I look forward to learning and participating on this board.

By the way... I'm not a New-Nissan.com troll, just a satisfied customer. I will be happy to answer questions about my purchase experience. Just email me at: tm@rcip.com or pm me.

In the near future I'll also try and get some photos posted.

Thanks again,
Tim

**goathead** · 10-28-2004, 05:33 AM

thats nice to hear. best of luck w/ your ARMADA. i test drove the first one we had in our area, about a year ago. they are very nice. welcome aboard.

steve

Brass Pass · 10-28-2004, 08:34 AM

Goathead,
Thanks for the welcome.

That's a good looking truck that you have. How do you like the extendable mirrors? I'm thinking about getting a set. I was hoping that they would add blinkers like the Ford Super Duty trucks have.

Tim

**goathead** · 10-28-2004, 11:07 AM

the tow mirrors are nice. i love the bottom portion which really shows the blind spot. i havent towed anything yet but they do extend quite aways. i too wish that they had a signal integrated. there is somebody on the forums who added a signal to his mirrors w/ decent success.

steve

titanwild · 10-28-2004, 11:14 AM

Welcome Tim, and thanks for the report. There are some really good dealers around and the recognition will for sure improve their bottom line. Makes you feel pretty good about chances for good after-the-sale-support too. (If you force yourself to drive that far in your new Titan!!)

Brass Pass · 10-28-2004, 06:21 PM

Thanks for the welcome Titanwild.

You're dead-on about after the sale service. As much as I'd love to go on a road trip, WA. is a little far to go for warranty service.

Peninsula · 10-29-2004, 12:18 AM

Glad you had the same impression of Adam as I did, Tim. It took no time to order my 2005 with Adam, and, of course, $500 under invoice made it even more joyous. I'm lucky enough to live about 70 minutes from Advantage Nissan, so my relationship with them will be ongoing.

Brass Pass · 10-29-2004, 12:51 AM

Peninsula,

Yes, you are fortunate to live near a dealership that will take good care of you.
I've been looking for a dealership in my area that can compare to Advantage Nissan. So far... nothing. I've got to find one soon since my fuel gauge is stuck on full (unfortunately, in this case it's not a good thing) .

Adam came through for me and I'm confident he will do the same for you.

Tim