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Old 11-26-2005, 10:48 AM   #1 (permalink)
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Need advice on Lemon Law arbitration

Well, my Lemon Law request for Arbitration was approved by my state's Attorney General's Office for my rear differential problems. The next step is to send in the administrative fee to proceed with the case.

For those that have been through the process, when if at all would you recommend I contact Nissan and advise them of my intentions? I haven't even notified the dealer yet.

I could contact them know, before I send in the fee and a date gets assigned. Or I could wait for the Arbitration office to contact them. I would think Nissan would want to settle this before it goes to arbitration to avoid the possibility of the Titan having a branded lemon title.

Thanks in advance for any suggestions.
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Old 11-26-2005, 04:06 PM   #2 (permalink)
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Re: Need advice on Lemon Law arbitration

Probably a function of the desired outcome sought.

If you know the outcome you seek and the amount you will negotiate, then I see no harm in letting them know about your desired outcome and the course of action you have charted out.

I am not a lawyer and so the aforementioned is just my humble opinion and not to be taken as advice. It's free and probably worth as much!
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Old 11-26-2005, 05:04 PM   #3 (permalink)
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Re: Need advice on Lemon Law arbitration

Quote:
Originally Posted by ACEMAN
Well, my Lemon Law request for Arbitration was approved by my state's Attorney General's Office for my rear differential problems. The next step is to send in the administrative fee to proceed with the case.

For those that have been through the process, when if at all would you recommend I contact Nissan and advise them of my intentions? I haven't even notified the dealer yet.

I could contact them know, before I send in the fee and a date gets assigned. Or I could wait for the Arbitration office to contact them. I would think Nissan would want to settle this before it goes to arbitration to avoid the possibility of the Titan having a branded lemon title.

Thanks in advance for any suggestions.
The dealer and Nissan have to be notified if you want a solid case. Otherwise, they'll just make you let them attempt to fix the problem. Just what is it you're having problems with on your truck? If it's the differential, was it replaced?....and how many times? What's happening?
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Old 11-26-2005, 06:38 PM   #4 (permalink)
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Re: Need advice on Lemon Law arbitration

In MD when the AT gen office takes the case that just means they have some intern send more of the same certified letters you were supposed to send. In my case Damn Chysler denied them too. The only way to get real satisfaction is a LAWYER and that has no garrantee. Here it might take 2 years to get a court date and the best outcome is a replacement for your vehicle (minus allowance for usage-aka sitting at stealers lot). And if real lucky they pay legal fees. You have to keep vehicle till after settlement.
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Old 11-26-2005, 07:11 PM   #5 (permalink)
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Re: Need advice on Lemon Law arbitration

Quote:
Originally Posted by ACEMAN
Well, my Lemon Law request for Arbitration was approved by my state's Attorney General's Office for my rear differential problems. The next step is to send in the administrative fee to proceed with the case.

For those that have been through the process, when if at all would you recommend I contact Nissan and advise them of my intentions? I haven't even notified the dealer yet.

I could contact them know, before I send in the fee and a date gets assigned. Or I could wait for the Arbitration office to contact them. I would think Nissan would want to settle this before it goes to arbitration to avoid the possibility of the Titan having a branded lemon title.

Thanks in advance for any suggestions.
Please include details like how many times ur rear diff was replaced ? what you tow ? off road ? and such, you should get a much better response and idea's for yur case
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Old 11-26-2005, 08:11 PM   #6 (permalink)
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Re: Need advice on Lemon Law arbitration

Problem is the clunking rear diff. 6 repair attempts, including 2 new diffs and still not completely fixed. I have not complained to the dealer after the last rear diff, because frankly I'm tired of the hassle of bringing it there. I'm not critical of the dealer. I see no evidence that Nissan engineers have properly identifed the problem or the solution of all these rear diff problems.
As for my Titan details, I responded to the poll - 4x4, BT, OR, light towing, no locker.
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Old 11-26-2005, 09:09 PM   #7 (permalink)
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Re: Need advice on Lemon Law arbitration

the bbb will send nissan notification of your intentions, from there nissan might contact you through bbb and make you offer this is what happewned with my case.
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Old 11-27-2005, 09:56 AM   #8 (permalink)
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Re: Need advice on Lemon Law arbitration

I went through all of this with my frontier. It was in the shop like 12-15 time in a 3 month span. Started all of the paper work for the lemon law stuff. I called the dealer and talked to the GM and he told me to come in and he would take care of it. Went in talked to him to me to pick out a new car on the lot and he would eat what I paid on the frontier. Basically he gave me full value back on what I paid for the truck. Thats how I got the titan. I would contact the GM of the dealer you bought it from and see what they are willing to do. Most of them will do whatever it takes to keep their company's name in good standing.
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Old 11-27-2005, 10:18 AM   #9 (permalink)
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Re: Need advice on Lemon Law arbitration

Quote:
Originally Posted by ACEMAN
Problem is the clunking rear diff. 6 repair attempts, including 2 new diffs and still not completely fixed. I have not complained to the dealer after the last rear diff, because frankly I'm tired of the hassle of bringing it there. I'm not critical of the dealer. I see no evidence that Nissan engineers have properly identifed the problem or the solution of all these rear diff problems.
As for my Titan details, I responded to the poll - 4x4, BT, OR, light towing, no locker.
I'd be very surprised if anything came out of a complaint of just a clunking noise. But let us know. If they replaced the rear end and driveshaft, it's not either of those parts. Other than worn CVs on the shaft, I don't know what could make a clunk noise.
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Old 02-04-2006, 02:25 PM   #10 (permalink)
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Re: Need advice on Lemon Law arbitration

Quote:
Originally Posted by HudsonValleyTitan
I'd be very surprised if anything came out of a complaint of just a clunking noise. But let us know. If they replaced the rear end and driveshaft, it's not either of those parts. Other than worn CVs on the shaft, I don't know what could make a clunk noise.
HVTitan - Surprise!!!

You want to know what came out of my complaint for "just a clunking noise?"

Nissan Corp is buying it back!!!

It apparently wasn't "just a clunk" afterall.
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Old 02-04-2006, 05:47 PM   #11 (permalink)
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Re: Need advice on Lemon Law arbitration

Quote:
Originally Posted by ACEMAN
HVTitan - Surprise!!!

You want to know what came out of my complaint for "just a clunking noise?"

Nissan Corp is buying it back!!!

It apparently wasn't "just a clunk" afterall.
ACEMAN,

Can you describe in detail your clunk noise? I've got one when I shift from drive to reverse a time or two while centering the TITAN in a parking space, but haven't thought much about it...
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Old 02-04-2006, 05:54 PM   #12 (permalink)
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Re: Need advice on Lemon Law arbitration

Quote:
Originally Posted by ACEMAN
HVTitan - Surprise!!!

You want to know what came out of my complaint for "just a clunking noise?"

Nissan Corp is buying it back!!!

It apparently wasn't "just a clunk" afterall.
Then what was it? I knew it couldn't be just a clunking noise, that's not recoverable in and of itself. Did you actually win arbitration or did Nissan just agree to buy it back...makes a HUGE difference, but not to you because you get what you want in the end. Glad you're happy!
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Old 02-04-2006, 07:08 PM   #13 (permalink)
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Re: Need advice on Lemon Law arbitration

Quote:
Originally Posted by ACEMAN
Problem is the clunking rear diff. 6 repair attempts, including 2 new diffs and still not completely fixed. I have not complained to the dealer after the last rear diff, because frankly I'm tired of the hassle of bringing it there. I'm not critical of the dealer. I see no evidence that Nissan engineers have properly identifed the problem or the solution of all these rear diff problems.
As for my Titan details, I responded to the poll - 4x4, BT, OR, light towing, no locker.
Did you file a complaint here yet?
http://www-odi.nhtsa.dot.gov/ivoq/
Please do so if you have not done so already
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Old 03-09-2006, 06:38 AM   #14 (permalink)
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Re: Need advice on Lemon Law arbitration

Quote:
Originally Posted by Burly
Did you file a complaint here yet?
http://www-odi.nhtsa.dot.gov/ivoq/
Please do so if you have not done so already
Thanks, I'll do that today.
As you might tell I'm starting to do some reading up on Lemon Law.
My constant leaking tranny and transfer case has destroyed a 4th weekend trip and I'm not happy...
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