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Titan Problems & Dealer Service Having a problem with your truck? Dealer service got you down? Let us know here.

   
       

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Old 05-10-2004, 09:55 AM   #1 (permalink)
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Dealer/Salesman thread...

All,

As we still have some people researching the purchase of thier truck. I would like to start a thread here to sticky for a while to help in thier search.

Basically, what I would like is the following in your reply:

Dealer/location: Gosch Nissan, Hemet CA
Saleperson: Dee (First names only please - If common like 'John' Last initial is fine).
Purchase Experience - Excellent (Good, Fair, Poor)

I believe this will help some of those that have not yet bought. Please limit it to the PURCHASE of the vehicle. We will probably follow up in the Dealer Service area with a similar post for SERVICE. If anyone wants specific or more info on a specific post in this thread please PM or e-mail that person directly. Thanks!

Chris
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Last edited by CaliforniaTitan; 05-10-2004 at 10:07 AM.
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Old 05-10-2004, 10:39 AM   #2 (permalink)
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Dealer/location: Tynan Nissan, Aurora, Colorado
Saleperson: Linda (internet sales)
Purchase Experience - Very Good
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Old 05-10-2004, 10:49 AM   #3 (permalink)
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Dealer: Mossy Nissan, El Cajon, Ca.

Salesman: Kevin H.

Experience: Excellent
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Old 05-10-2004, 11:28 AM   #4 (permalink)
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Dealer/location: Don Davis Nissan, Arlington TX
Saleperson: William
Purchase Experience - Excellent

Comments:
Got a GREAT deal -but really had to work for it.
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Old 05-10-2004, 11:35 AM   #5 (permalink)
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Dealer: Mossy Nissan, Escondido, Ca.

Salesman: Patrick

Experience: Excellent
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Old 05-10-2004, 11:45 AM   #6 (permalink)
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Quote:
Originally Posted by CaliforniaTitan
All,

As we still have some people researching the purchase of thier truck. I would like to start a thread here to sticky for a while to help in thier search.

Chris

Campbell/Nelson Nissan, Lynnwood WA
Ray Ishak

Pretty nice guy. This guy helped sell me on Titan. There were no 2wd's in the Pacific Northwest when I went to buy, or I'd've bought from him. He was the only guy in the Seattle area negotiating off the invoice price, while the others were not budging from MSRP.
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Old 05-10-2004, 11:51 AM   #7 (permalink)
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Dealer/location: Clay Nissan, Dedham MA
Saleperson: Ruben
Purchase Experience: Good (so far, truck comes in next week).

Negotiation was pretty straighforward and no too painful. Very responsive in returning calls, etc.
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Old 05-10-2004, 12:13 PM   #8 (permalink)
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Dealer/Location: Rothrock; Allentown,PA
Salesman: Geoff S
Overall Experience: Excellent

Geoff is a great guys who puts very little pressure on you. Knowing what you want really helps. I ended up 400 over invoice with both an 03 Murano and an 04 Titan just months after they began production.
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Old 05-10-2004, 12:18 PM   #9 (permalink)
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Shingle Springs Nissan
Shingle Springs, Ca.
Salesperson: John

This place is a small Family owned dealership with a great bunch of people. John was wonderful and very helpful, very good place to buy if your in the vacinity.
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Old 05-10-2004, 12:45 PM   #10 (permalink)
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Dealer: Pete Mankins, Texarkana, TX

Salesman: John J

Experience: Beyond excellent
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Old 05-10-2004, 01:27 PM   #11 (permalink)
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Dealer / Location: Roberts Nissan / Manchester, TN.

Salesman: Matthew

Experience: Excellent

All of the people at the dealer were great. I don't know if that was just them or if it was them being nice beings I caught them in a goof up. (I think I saved their Internet Mgrs job.) Great place to buy if in the area. Also have a Toyota dealership if anybody is interested.
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Old 05-10-2004, 01:47 PM   #12 (permalink)
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Dealership: Northpoint Nissan

Location: Little Rock, Arkansas

Salesman: Kelly ****rell

Experience: Exellent

Hint: Negotiate from invoice not MSRP.
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Old 05-10-2004, 02:08 PM   #13 (permalink)
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Grubbs Nissan in Hurst/Euless/Bedford, Texas area.

Salesman: Jarod

Experience: Excellent

Comments: Best dealer experience ever. No pressure sales and invoice price only a couple of months after vehicle was released.
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Old 05-10-2004, 02:09 PM   #14 (permalink)
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Dealer / Location: Key Nissan / Beaufort, SC

Salesman: Gary P.

Experience: Excellent

Gary was very helpful and was very quick to respond to emails, phone calls, etc. Doug was the sales manager, he was also very nice to deal with. Then the finance guy was extremely helpful, and did not pressure us at all on anything. Our experience with him was probably the best out of three already good ones. Then Doug gave us his car to drive for the weekend because the truck wasn't ready, then he drove my truck home to me. I would definitely recommend these guys over the Vaden Nissan dealership in Savannah.
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Old 05-10-2004, 02:22 PM   #15 (permalink)
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Dealership: Southern States Nissan of Raleigh

Location: Raleigh, NC

Salesman: Curtis

Experience: Dishonest, I would go elsewhere.

Sales staff stated they might be able to find a truck with the options we needed at their sister store, but instead decided to lie about the other dealership's inventory and attempt to railroad us into purchasing a model already on their lot.

Nissan's site allows you to search dealer inventories. I found the model with the options and color we wanted online. I called and spoke with the sales manager there and made the same deal over the phone. We came down the next day and picked up the truck.

Also, the Raleigh dealership is very run down and disorganized inside. When a business expects people to drop $20-40k on a car, you'd figure the least they would do is sweep the floor and maybe paint every 5 or 10 years.

The Apex location was far newer and well kept.

Additionally, Michael Jordan Nissan indicated over the phone they would do invoice, but didn't have what we required in stock.
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