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Titan Problems & Dealer Service Having a problem with your truck? Dealer service got you down? Let us know here.

   
       

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Old 03-14-2004, 03:40 PM   #1 (permalink)
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Radio problem ..solid progress

All,

It is believed the cause of the problem has been identified and the 'fix' is currently being worked. Once the fix is completed and the test completed with stable results the fix will be pushed to owners.

The issue almost duplicates the problem the 350Z radios had when they were released a few years ago. Many 350Z owners had similar complaints with the Bose audio system at the time. In time, Nissan became aware and has fixed this problem as well.

It should be noted that reporting your current radio problem to the dealer will just more than likely result in another radio being ordered for your truck and probably would not fix your problem at this time until the actual 'fix' completes testing and is released inside the new radios.

I will keep everyone posted with more information as I recieve it and will pass how to actually go about getting the work completed at that time.

Till then everyone, keep your chins up and the smiles plastered on your faces as your overall Titan experience will soon be better

Chris
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Last edited by CaliforniaTitan; 03-14-2004 at 03:47 PM.
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Old 03-14-2004, 03:58 PM   #2 (permalink)
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Thanks, It's pretty damn good right now, the radio will just be gravy!!!!
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Old 03-14-2004, 06:14 PM   #3 (permalink)
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GREAT news. It was so strange today. I took the truck out for a nice ride and the stereo only did the exorcist thing once in an hour. So strange. Sometimes it is in each song and then today it actually wanted to act normal. The more I drive this truck the more I love it just not the radio. PLEASE keep all of informed and thanks for keeping us posted. My fingers are crossed.
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Old 03-14-2004, 06:55 PM   #4 (permalink)
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Thanks CT, that makes me feel better. I guess I won't go to the dealer right away and ride around with a tech.

Have you got an inside track?
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Old 03-15-2004, 06:38 PM   #5 (permalink)
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Quote:
Originally Posted by CaliforniaTitan
All,

It is believed the cause of the problem has been identified and the 'fix' is currently being worked. Once the fix is completed and the test completed with stable results the fix will be pushed to owners.

The issue almost duplicates the problem the 350Z radios had when they were released a few years ago. Many 350Z owners had similar complaints with the Bose audio system at the time. In time, Nissan became aware and has fixed this problem as well.

It should be noted that reporting your current radio problem to the dealer will just more than likely result in another radio being ordered for your truck and probably would not fix your problem at this time until the actual 'fix' completes testing and is released inside the new radios.

I will keep everyone posted with more information as I recieve it and will pass how to actually go about getting the work completed at that time.

Till then everyone, keep your chins up and the smiles plastered on your faces as your overall Titan experience will soon be better

Chris
Chris... Thanks for your info! Did you here this from Nissan or from your dealer?
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Old 03-17-2004, 11:59 AM   #6 (permalink)
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Response from Rockford Fosgate

Subject: [Incident 040313-000018] Titan Rockford Fosgate OEM stereo
---------------------------------------------------------------
Titan Rockford Fosgate OEM stereo


Discussion Thread
---------------------------------------------------------------
Response (Steve) - 03/17/2004 08:12 AM
Henry,

Thanks for contacting us. The FM Radio sound quality problem is a known issue on several vehicles and the Nissan Engineering Team is working on a solution with the radio vendor. Once a countermeasure has been confirmed, Nissan will issue a TSB to all the dealers. Since we are just a vendor we do not have much information on the system set-up. You are encouraged to keep checking with your local Nissan dealership.
If you have any questions please call us at 1-800-669-9899.


progress !!!
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Old 03-17-2004, 12:52 PM   #7 (permalink)
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Nice to see progress!!

Quote:
Originally Posted by Prometheus
Subject: [Incident 040313-000018] Titan Rockford Fosgate OEM stereo
---------------------------------------------------------------
Titan Rockford Fosgate OEM stereo


Discussion Thread
---------------------------------------------------------------
Response (Steve) - 03/17/2004 08:12 AM
Henry,

Thanks for contacting us. The FM Radio sound quality problem is a known issue on several vehicles and the Nissan Engineering Team is working on a solution with the radio vendor. Once a countermeasure has been confirmed, Nissan will issue a TSB to all the dealers. Since we are just a vendor we do not have much information on the system set-up. You are encouraged to keep checking with your local Nissan dealership.
If you have any questions please call us at 1-800-669-9899.


progress !!!
This confirms what Chris said! Everybody hang in there! They will take care of you (and me if mine ends up with the problem!)
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Old 03-22-2004, 01:03 PM   #8 (permalink)
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alw...check ur PM.

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Old 03-23-2004, 05:57 AM   #9 (permalink)
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If I'm reading it correctly, according to RFs reply they don't produce the head unit. This would explain why both the RF and non RF units are having the FM issues. I wonder if Nissan has seen RFs reply.
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Old 03-23-2004, 10:05 AM   #10 (permalink)
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Quote:
Originally Posted by jd1973
If I'm reading it correctly, according to RFs reply they don't produce the head unit. This would explain why both the RF and non RF units are having the FM issues. I wonder if Nissan has seen RFs reply.

The head units are manufactured by Clarion.
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Old 03-23-2004, 02:15 PM   #11 (permalink)
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Quote:
Originally Posted by curtisl
The head units are manufactured by Clarion.
Only the base XE/SE radio is Clarion. The mid range and RF are not Clarion.
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Old 03-23-2004, 03:14 PM   #12 (permalink)
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Quote:
Originally Posted by KingTitan
Only the base XE/SE radio is Clarion. The mid range and RF are not Clarion.
I HAVE THE upgraded 6 disc system and i took the radio out to see if the antenna was connected and it was clarion. where did you retrieve this info? dealer? this is really weird
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Old 03-24-2004, 03:05 PM   #13 (permalink)
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Good to see that Nissan is doing SOMETHING for you guys. Personally, Clarion...Rockford Fosgate = YUCK! But I almost always change out the stereos in my vehicles, so it doesn't weigh much into my decision to buy a Titan.
For the inconvience, do you think Nissan should/would pay for 6-12 months of XM raido . That would be cool!
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Old 03-24-2004, 05:45 PM   #14 (permalink)
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i cant wait to get a real radio..
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Old 03-25-2004, 08:03 AM   #15 (permalink)
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Question All of them ???

I'm getting ready to head down to my local dealers and do a Titan.

I'm a little confused on this radio proplem. I seems not to matter much if it's a RF system or one of the others according to these posts.

But here's my question - is this problem in ALL the radios Nissan has installed or just some percentage? Is it a design defect in 100% of the head units or more of a quality control issue affecting "some" ?

It would seem strange to me that Nissan would just keep cranking out Titans with known bad radios. Then again, they probably would not shut down Titan production because of radios- would they ?
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