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I got a lemon, maybe making lemonade?

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#41 ·
BrianD said:
The dealership has been really good especially since I didn't even buy it from them. Unfortunately I think this is beyond their abilities. They've brought in Nissan engineering to help again so we'll see how that goes.

On another note I see you had a PRO-4X and now a PR. Is the PR a better ride? I bought the PRO-4X because I liked the styling better than the PR and the locking rear diff. I just couldn't like the interior color of the PR. I guess that orangish brown is popular these days since it's in a lot of cars now but I must be in the group that doesn't like it. The one thing I wish was better on the PRO-4X was the ride. It can be a little jarring with the roads we have around here and was wondering if the PR was smoother.
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Don't know how the Platinum Reserve rides! If your PRO4X is stock and you think it rides rough now don't lift it. Unless you have it done by an Authorized Dealer. Pennsylvania is the pothole capital of the nation!
 
#42 ·
I think the pinto comment is for me. I am not a fan of Chevy because of their transmission issues since the late 80s but the pinto was brought up to show ford and Chevy having the gas tank issues in the 70s.

I do not think that was directed towards you. Anyone would be angry, just as you are, with what has happened with that truck
 
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#43 ·
BrianD said:
The dealership has been really good especially since I didn't even buy it from them. Unfortunately I think this is beyond their abilities. They've brought in Nissan engineering to help again so we'll see how that goes.

On another note I see you had a PRO-4X and now a PR. Is the PR a better ride? I bought the PRO-4X because I liked the styling better than the PR and the locking rear diff. I just couldn't like the interior color of the PR. I guess that orangish brown is popular these days since it's in a lot of cars now but I must be in the group that doesn't like it. The one thing I wish was better on the PRO-4X was the ride. It can be a little jarring with the roads we have around here and was wondering if the PR was smoother.
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Yeah, the PR is closer to a luxury car than the P4X which was definitely punishing on the road, and that's saying something for me given that Texas is relatively flat. When I took the P4X out to Big Bend, that's where the bouncy ride justified itself. But, what ultimately made me fine going from the P4X to the PR is the fact that I went into the off-road trails at Big Bend for a total of about 30 minute and the rest of the time I was on the highway or on a road that didn't require the capabilities of the P4X (what I would say was mostly a 14 hour day). I figure the PR could handle most of what I did in the P4X but give me a better ride to and from (which accounted for at least 10 of those hours). Don't get me wrong, the P4X was great on the highway, but the PR has just a bit more comfort and composure on the road. You can't go wrong with either choice (unless one choice has cooled seats and the other doesn't, and then you're all wrong :p )
 
#44 ·
busemans said:
I think the pinto comment is for me. I am not a fan of Chevy because of their transmission issues since the late 80s but the pinto was brought up to show ford and Chevy having the gas tank issues in the 70s.

I do not think that was directed towards you. Anyone would be angry, just as you are, with what has happened with that truck
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Na, the Pinto comment was for anyone to show that every manufacturer has their issues. And I've also been a victim of a Chevy transmission failure. It happened on a 1997 that I had, it was literally just shy of 37,000 miles when it took a dump (just over a year old, IIRC). Sure, GM replaced it but the fact that it went out just after the Bumper to Bumper warranty expired was annoying. My 06 GTO, another turd off the lot. Finished the paperwork just as it was time for me to go into work. Turns out one of the ignition coils was bad so I was essentially driving it to work on 7 cylinders. Insult to injury, the dealership where I bought it (brand new just like the Silverado) told me that they were too busy to help me.

Which actually takes me to my other quibble. Dealerships are also pretty much the same. You'll find horrible sales or service departments and then you'll find that one great dealership that just handles business differently. It would be nice to expect the same level of service across all dealerships for manufacturers, but that's not how it works. My best sales experience actually happened in a freaking Chevy dealership in Iowa of all places. One of my worst experiences was actually from a Saturn dealership (different kind of bankrupt company, indeed).

I do hate that some people don't get the best experience out of their vehicles that others do, but it's not that a specific brand is absolute garbage (established brand), it's just the luck of the draw. If you approach your situation with a level head, don't take it out personally on service advisors, or sales staff, it's been my experience that they generally do want to help if it's a legitimate issue. But, everyone's entitled to spend their hard earned money where they see fit, so if they believe their money is better spent elsewhere, that's the power of it being their money. All I'll say is good luck with trying to find a manufacturer that's 100% immune to lemons.
 
Discussion starter · #45 ·
TitanSSOul said:
Yeah, the PR is closer to a luxury car than the P4X which was definitely punishing on the road, and that's saying something for me given that Texas is relatively flat. When I took the P4X out to Big Bend, that's where the bouncy ride justified itself. But, what ultimately made me fine going from the P4X to the PR is the fact that I went into the off-road trails at Big Bend for a total of about 30 minute and the rest of the time I was on the highway or on a road that didn't require the capabilities of the P4X (what I would say was mostly a 14 hour day). I figure the PR could handle most of what I did in the P4X but give me a better ride to and from (which accounted for at least 10 of those hours). Don't get me wrong, the P4X was great on the highway, but the PR has just a bit more comfort and composure on the road. You can't go wrong with either choice (unless one choice has cooled seats and the other doesn't, and then you're all wrong :p )
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Good to know. I pretty much never go off-road except when I go hunting so I really don't need the features of the P4X but I really like the look. If only these companies would figure out to put the looks on a more plush truck then it would be prefect. If they had offered the black interior in the PR I would have probably bought it instead.
 
Discussion starter · #46 ·
nadafan said:
Don't know how the Platinum Reserve rides! If your PRO4X is stock and you think it rides rough now don't lift it. Unless you have it done by an Authorized Dealer. Pennsylvania is the pothole capital of the nation!
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Don't have any plans to lift it. Don't really think it rides rough. I would probably call it more firm but that isn't necessarily a bad thing as I tend to like a more sporty ride anyway. I was just curious how the PR rode in comparison. I wonder if that is more a result of the shocks or the suspension itself and if at some point changing out the shocks on the P4X would give it a more plush ride like the PR.

But you are absolutely right. Pa is the pothole capital and we only have two seasons, winter and construction.
 
#47 ·
BrianD said:
Good to know. I pretty much never go off-road except when I go hunting so I really don't need the features of the P4X but I really like the look. If only these companies would figure out to put the looks on a more plush truck then it would be prefect. If they had offered the black interior in the PR I would have probably bought it instead.
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The brown has grown on me. As I stated by my first impressions, feels like I'm in a lawyer's office. Black is pretty much the color of most interiors. The lighter colors are a nice switch. Probably my favorite interior color was a light beige that I had. Granted that color is not for anyone that has kids or hauls anything that might mark it up.

Then again, I think maybe it's just me being done with the black interiors, so much that even the Dodge interior looks nice to me in its Wilson Synthetic Leather Football brown.

553481
 
Discussion starter · #48 ·
nadafan said:
I have every right to bash my Nissan Titan! As of this week I'll hit 80 days of down time in my truck. No loaner! Unless Nissan wants to count that 11 year old heap they tried to give me. As a legitimate replacement for a loaded pickup! Sorry if I'm not a fanboy and soured on the brand. If I was a nut swinging fanatic! I wouldn't have bought a Nissan Titan in the first place. So enlighten me upon your Pinto antidote! A vehicle Ford developed in the 70's. Which cost as much as it weighed approximately $2,000.00. That was the concept behind the failed Pinto! So what's this have to do with me lemon lawing my Nissan Titan? It's not like Nissan is charging $7,000.00 for a Titan! This morning I made sure all my personal belongings were removed from my Titan. Replaced my stubby antenna and put on the OEM. Also removed the license plate! As far as I'm concerned the relationship is over. Not interested in a refurbished vehicle! My truck is paid off and all I want is a full refund and to move on. My Titan fulfills the criteria of being a LEMON! Also, I have an affidavit from a authorized Rocky Ridge and BDS installer. Which has issues with the lift/leveling kit installed by the original dealership. Which is listed on the invoice sticker as dealer equipped! I think if anyone had the issues I've been dealing with they would be disgusting. So do I love my Nissan Titan? No! Do I want it fixed or want a new one? No! They can buy it back and do whatever they want with it. Maybe one of you guys will buy it! I'm sure Nissan wants to negate it being a LEMON. They'll probably sell it as a dealer loaner and fudge the Carfax report! Come on, the first dealership couldn't even install a simple lift/leveling kit properly. So I highly doubt these guys can fix an anomaly or defect! Being this is my first and last Titan. I have every right to bash it. Especially, when Nissan made no attempt to soften the blow or be empathetic.
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Of course you have every right to be upset. They sold you a bad truck and they you got bad treatment on top of it from Nissan and maybe more so the dealership representing Nissan. It really does sound like the dealership has made a mess of this. Ultimately the dealership offers the loaner not Nissan. Just as an anecdote, I had a Kia Sorento a few years ago where the sunroof blew out while driving down the highway. Completely random and nothing hit it. Called the dealership where I bought it and they wouldn't even call Kia about it let alone provide a loaner and they were rude about it. Called another dealership closer to me where I had been taking it for basic maintenance and was a completely different story. It was right before Christmas and they couldn't even get ahold of Nissan since they had already shut down for the holidays. Even still this dealership put me in and loaner without hesitation and let me know it was no problem and I'd have it at least until after New Years. They called Kia and worked with them to get everything straightened out and replaced the sunroof at no cost. It took almost 2 months due to backorders but they kept me in their loaner the whole time and kept me up to date with what was going on. And to boot, this was a 3 year old CPO Sorento I had bought a year earlier. Point being the dealership matters and while they represent the manufacturer they aren't the manufacturer and are independent and act on their own.

Curious what issues you've had. You mentioned the lift that was installed by the dealer. Are your issue mainly with the suspension and the lift the dealer installed? I could see that complicating dealing with Nissan as they would then fight with the dealer and point the finger at how they installed the lift since it wasn't installed at the factory. It would qualify as a lemon as it was part of the original invoice but then who's lemon is it, Nissan's or the dealer's?

I hope you get this resolved soon. It is unfortunate but a dealership can probably have more effect on whether someone values a brand or not than the actual company making the vehicles. If Nissan is smart they would look at this dealership and figure out what is going on because it sounds like they are hurting their brand.
 
Discussion starter · #49 ·
TitanSSOul said:
The brown has grown on me. As I stated by my first impressions, feels like I'm in a lawyer's office. Black is pretty much the color of most interiors. The lighter colors are a nice switch. Probably my favorite interior color was a light beige that I had. Granted that color is not for anyone that has kids or hauls anything that might mark it up.

Then again, I think maybe it's just me being done with the black interiors, so much that even the Dodge interior looks nice to me in its Wilson Synthetic Leather Football brown.

View attachment 553481
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I like the two tone light tan interiors as well. The Acadia I traded on the Titan was light tan seating and dark brown dash, etc. I would have probably preferred light tan and darker grey like my Sorento had but it was fine. It's just these orangish brownish interiors that I can't seem to like.
 
#50 ·
bsk116 said:
I had, without knowing, put my 2020 into tow mode without towing anything, and the shift points were all messed up. I finally discovered the tiny "tow mode" icon lit up on the dash and took it out of tow mode with much better results.
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I thought by default it always starts without tow mode being on.

Clint
 
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#51 ·
Mine does. I have to turn tow mode on each time
 
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#53 ·
BrianD said:
Of course you have every right to be upset. They sold you a bad truck and they you got bad treatment on top of it from Nissan and maybe more so the dealership representing Nissan. It really does sound like the dealership has made a mess of this. Ultimately the dealership offers the loaner not Nissan. Just as an anecdote, I had a Kia Sorento a few years ago where the sunroof blew out while driving down the highway. Completely random and nothing hit it. Called the dealership where I bought it and they wouldn't even call Kia about it let alone provide a loaner and they were rude about it. Called another dealership closer to me where I had been taking it for basic maintenance and was a completely different story. It was right before Christmas and they couldn't even get ahold of Nissan since they had already shut down for the holidays. Even still this dealership put me in and loaner without hesitation and let me know it was no problem and I'd have it at least until after New Years. They called Kia and worked with them to get everything straightened out and replaced the sunroof at no cost. It took almost 2 months due to backorders but they kept me in their loaner the whole time and kept me up to date with what was going on. And to boot, this was a 3 year old CPO Sorento I had bought a year earlier. Point being the dealership matters and while they represent the manufacturer they aren't the manufacturer and are independent and act on their own.

Curious what issues you've had. You mentioned the lift that was installed by the dealer. Are your issue mainly with the suspension and the lift the dealer installed? I could see that complicating dealing with Nissan as they would then fight with the dealer and point the finger at how they installed the lift since it wasn't installed at the factory. It would qualify as a lemon as it was part of the original invoice but then who's lemon is it, Nissan's or the dealer's?

I hope you get this resolved soon. It is unfortunate but a dealership can probably have more effect on whether someone values a brand or not than the actual company making the vehicles. If Nissan is smart they would look at this dealership and figure out what is going on because it sounds like they are hurting their brand.
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The problems are electrical! Started on the way home after taking delivery. When they fix one thing another issue/issues shows up. The latest problem appeared when I accelerated entering the highway. The truck revved to over 6,000 RPM's to get to a speed of 60 MPH. Felt like it was stuck in a lower gear. Limped to the next exit! Then took the truck to Nissan where it still sits to this day. Had to take it to a different dealership because I didn't trust it to make it 51 miles to the original dealer.

My attorney has all the paperwork! At this point I have no confidence in Nissan's ability to fix the truck. The dealer couldn't even install the Icon 3" lift kit properly. They didn't even install the new upper control arms or upgrade the cam bolts. Which was all listed on the window sticker as a dealer installed accessories.

I'm so done with this it isn't even funny! This has been the worst experience of any of my new vehicle purchases. My attorney recommended I retrieve my personal belongings and license plate. Since we go to the informal court proceedings September 9TH. Three magistrates and six jurors hear the case. By that time the truck will be at Nissan over a hundred days. I don't want it back!

Since Nissan created a hardship! The only time I was offered a loaner was on my first visit. A 2010 Altima! Which was a ratty heap to say the least, I doubt the headlights shined through the yellowed casings. Plus the interior smelled musty! Afraid I would get legionnaires disease. I took pictures! If this is the best they can come up with for a replacement for a 60K truck. What a joke!

Time to move on! Tired of dwelling on my situation! I know every manufacturer has issues, but Nissan owns these problems. Just come on this forum to vent!
 
#54 ·
TitanSSOul said:
When I worked for General Motors at their assembly line building their Impala/Caprice/Taxi/Deville/, there was a stretch where they were seeing an uptick in demand. As a result, GM increased the speed of its assembly line. We went from having 47 cars an hour come off the line to 55 cars coming off every hour. That small uptick really stressed all line workers. As you can imagine, quality went down the toilet.
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Quality went down the toilet for GM? They never have and still don't have a quality product. Them along with Ford and Dodge.
 
#55 ·
PRJ said:
Quality went down the toilet for GM? They never have and still don't have a quality product. Them along with Ford and Dodge.
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Their quality has gone down recently because they were allowed to hire people at a rate of about $15 an hour. Adding insult to injury (literally), they also didn't have to provide them with insurance. So, add a bunch of people making $15 an hour to a job that will really kick your *** on a daily basis, don't provide them with basic healthcare insurance, and guess what happened, turnover went through the roof. I'll be honest, if I didn't make what is close to $50 in today's money when I worked there, I doubt I would've stayed with them for the amount of time I did. But, because they did pay as much as they did, I endured the waking up with fingers so numb that simple tasks such as tying my shoes was painful, the shoulder soreness that I still feel today, there's no way in hell I would stick around for even an hour at $15 an hour. I really do miss paying all of my bills with one weekly paycheck, but I definitely do not miss the horrible conditions of working on an assembly line. Although, I understand the jobs are much easier today and for the most part automated. I used to have to mount 100 wheels/tires an hour as one of the jobs there. I have no idea how in the hell I managed that job.
 
#56 ·
I had a few GM products in the late 80's and early 90's. So did a bunch of friends. Everyone one of them was a piece of junk. Based on my own personal experience and that of friends and co-workers I guess I never thought they had a quality product ever unless it was before the mid 80's.

I quit buying domestic brands in 1995 for that reason.
 
#57 ·
BrianD said:
Sounds like you are being screwed around. That stinks. Curious if you have been pushing for a new truck via the dealer or directly with Nissan? I think a key thing for them is knowing that you have a clear lemon law claim. I would think that if they know that and know you'll go to a lawyer to pursue it that they'd be smart enough to work with you. Not sure what state you are in but I'm in Pa. and lemon laws are pretty clear, 3 times for the same thing or out of service for more than 30 days. I qualify on the 2nd as the dealer has had the truck for over 30 days now and still can't identify the problem. They tried to get it back to me after 28 days but then it happened again and they couldn't return it to me so now they are over 30.
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Sorry for the delayed response on this. I have been dealing directly with Nissan. The dealer?? Ha. They were like... "well, the check cleared already." Basically it's too much of a burden on them to make it right. It would involve them buying back the truck then re-selling a new truck. They made it very clear that I should deal directly with Nissan. On the lighter side of all this, the Service Department folks are great. No attitude, no BS. The salespeople... all attitude, all BS.

I'd have to count the days they had it in the dealer, but it's surely close to 30.
 
#58 ·
Hopefully this goes well for you.
 
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Discussion starter · #59 ·
So latest update is I just got a call from the dealership. Tech came out from Nissan and they found a bad left wheel sensor and replaced it. The truck has been in the shop for a total of 41 days which still clearly qualifies for lemon law.

For now I'll take the truck back from the dealer and continue to work through Nissan Consumer Affairs. Being without a brand new truck for this long is unacceptable and they should do something to both guarantee that the issue is resolved and compensate for the loss of use of the truck.
 
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