'21 PR '20 P4X (sld) '06 SE (sld) '16 SS
Correct, but we're talking 2021 and 2020. I don't think I've seen someone with a 2021 outright say that they got the update. If they have, then I completely agree the service advisor needs to either get more information from Nissan or just stop trying to deny a customer service. My point is that if no one has said that their 2021 has received the flash, then it's most likely something with how each MY was coded.If my truck calls for a reflash then so should all of the same model year. They will stand and argue and most of the time make their viewpoint up as they go along.
In the 80’s I had a new Mustang GT and needed something done and the guy was just flapping his gums and I wasn’t in a good mood and having spent 6 days a week in the gym for years I was a bit imposing you’d say. He said something and as I stepped forward he stepped back until I chased him through the service department and out the back door. I scared the tar out of him, the service director was called out and asked what the problem was and I said he just flat out refuses to listen or acknowledge the customer often knows about cars and I wouldn’t be here for sport, there is something wrong with the car. So he told him he better get it looked at and also better get it repaired. Yes, there was a carburetor issue and they replaced it under warranty. He was very polite every time I came in afterward. I go in and firmly tell them what I want, I don’t ask for them to do me any favors. It’s under warranty, not behaving correctly so fix it.
Many service writers are not mechanics and don’t have a clue about what’s what.