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Ok, "Stupid Service Guy". Not very many people would even THINK about the service department since they're not needed until something is due for a checkup or a problem occurs. It just seems that if the dealer is good enough, maybe, just maybe! the service and friendliness would carry over to the other departments. I guess it's just another one of those deals where people in the same organization dont' talk to each other. BTW, I didn't save anything on my Titan. Hell, I didn't even get to drive it until 2 days after I signed over $31k for it. Not even a test drive! (My good loving wife got it first!).

As for the brakes thing, check this out. (being an ex-navy guy, a boiler technician, I believe I have a pretty good understanding of how machinery works.) So here goes. "The knee bone is connected to the...."..

IF the steering wheel shakes, where's it coming from? Well, what's between the steering wheel and the ground? A WHOLE LOT OF PARTS, that's what! If I have only 6300 miles on my Blond Titan SE, then I must have over 20k miles on all the shaking parts, right? Just because I was bored the other day, I took him down to the local tire shop and had one removed. They put it on their balancing machine and did a runout on the tire. To most, thousandths of an inch isn't much, but to me it's a LOT! And there is actually a flat spot on both front tires of about 12 thousandths (.0012"). This after driving him over 2k miles with warped rotors.

Want another one?
It hardly rains in Sunny San Diego, but when it does it's SLIPPERY! WIth warped rotors, I found out when I tried to avoid some fool doing stoopud stuff in front of me, that ABS doesn't work when you have warped rotors, either!

Ahh, what the heck! What's a service department if you don't total the truck, eh?
 

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I work on base (32nd street naval station) as one of 4 Safety Specialists and know people with the ability and equipment to do a runout on a brick if they could. A runout was done on both tire/wheel assemblies (fron). Yep, .012" off on one, .015" off on the other. So my total guess was right... FLAT SPOTS! For each shake/judder, things are grabbing just a little bit causing the tire/wheel/brake assembly to grab. (a bit redundant here).

UPDATE: Just called Mossy Nissan (Kearney Mesa) after NISSAN-USA Customer Service called me today during lunch: Parts are in with my name on the box. FINALLY!
 
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