[berktechnology]

At Berk Technology we are dedicated to providing you with industry leading quality and performance. It was brought to our attention from Titan users in the field that there is an interference issue at the transfer case on the 4x4 Titans when using our B-pipes. Our B-Pipes which were originally made using a 2WD Titan as our test vehicle and the transfer case difference on the 4WD was an oversight on our part.

We first need to identify who has 4WD Titans out of our list of Group Buy participants so that we may start sending you UPS Shipping labels to return the pipes. One our our customer support specialists will be contacting the entire list of customers to collect the information.

You will need to affix the UPS label to the original B-pipe box we sent you. Please use some additional padding such as newspaper in the box to make sure these return safely.

Overview of process:
-Contact form Berk confirming 2wd or 4wd fitment.
-UPS label is sent
-Driver side pipe is returned to Berk.
-New 4WD specific driver side pipe is sent to you.

There will be no additional shipping charges for this. Berk Technology will be covering the shipping cost both ways.

Thank you all for your patience and cooperation. Please call us if you have any questions.

Best Regards,
Bryan
Berk Technology Inc.
949-387-9581

 

[berktechnology]

And here's a shot of bunch of pipes being made for you guys.

 

[gweasel77]

Very nice!!! Thank's again Bryan for putting in the extra effort to make sure the 4X4 guy's got their B-Pipes too. I'm going to be getting mine installed in then next week or so, i'll post up some pic's & a couple video's. I'm excited, cheer's!

 

[DRTYAZN]

Shweet! You guys rock!!! ...especially the picture of the pile of passenger B pipes... when can the rest of the 4X4 T's realistically expect a complete set to be offered thru [email protected] Nissan???

 

[Misfit]

Good to see Berk stepping up to the plate and taking care of their customers. That's good customer service. :cheers:

 

[BAD 24/7]

WHOOOOOOOOOH! I'll be looking forward to hearing from you guys to get the pipes swapped and hopefully bolted on soon! Thanks again Bryan, you guys no how to do business!

 

[Taigon]

I had a nice conversation with Laura at Berk, today and my b-pipe packaged ready to go for UPS to pick up tomorrow. Thanks again, Laura and Bryan.

 

[8ball]

PM sent. Thanks.

 

[berktechnology]

PM sent. Thanks.

8Ball, sent one back.

 

[TiTAN-]

Awesome customer service! Rare to see this nowadays.

Anxiously awaiting to get mine from Scott at Fontana Nissan.

 

[caneman88]

If you install the Berks pipes on the T will I need a retune from UpRev ?
I have the Berks on my Z but they were installed before UpRev did it's MAGIC!

 

[DRTYAZN]

If you install the Berks pipes on the T will I need a retune from UpRev ?
I have the Berks on my Z but they were installed before UpRev did it's MAGIC!

No need for retune with just B Pipe swap... Only after install of performance headers...

 

[Papa_D]

This is a serious disappointment to some of us who are well prepared and love a good Forum Monster Hunt every now and again but thanks for stepping up to the plate and going well beyond the call of duty to help all the guys out, it will not be forgotten around here to say the least.

Now I just have to find something good to do with all the extra pitchforks and torches, lol.

 

[DRTYAZN]

This is a serious disappointment to some of us who are well prepared and love a good Forum Monster Hunt every now and again but thanks for stepping up to the plate and going well beyond the call of duty to help all the guys out, it will not be forgotten around here to say the least.

Now I just have to find something good to do with all the extra pitchforks and torches, lol.

I'm gonna start towards FL, with pitchfork and torches in hand, thinkin' that's where the next monster hunt will be...

 

[Papa_D]

I'm gonna start towards FL, with pitchfork and torches in hand, thinkin' that's where the next monster hunt will be...

Yeah, it seems Dr. Frankenstein was a busy man, lol.

 

[El Equis]

Just let us 4x4 guys who were not part of the original group buy know when we can place an order, I've got credit card in hand......

Nice customer service in taking care of this issue for the group buy guys.

 

[El Equis]

Question: will the OEM sensor wires need to be extended to reach the Berk sensor bungs on either side for the 4x4 version?

 

[gweasel77]

Question: will the OEM sensor wires need to be extended to reach the Berk sensor bungs on either side for the 4x4 version?

No, it is not necessary to extend the OEM sensor harnesses w/ the Berk Tech . B-Pipes.

 

[HRTKD]

Just dropped my driver side pipe off at UPS. Thanks for the picture of which one to send back. I needed it. :bangit:

 

[BAD 24/7]

sent her off this morning, cant wait to get back my new one! thanks again BERK, you guys rock!