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Brake judder out of warranty, Nissan good will??

2082 Views 16 Replies 10 Participants Last post by  Wmoore
My 04 Titan with an inservice date of 4/04 is about 4 months past the 36 month extended warranty for the brake judder issue and I am now having the problem show up.

Talked to the dealer today and they called Nissan to see what they would do as far as good will on the fix. Nissan offered to cover the labor with me covering the parts to the tune of about $600. Does this sound like a good deal or should I push Nissan for more?? Does anyone know what it would cost me to do this with aftermarket parts myself and would it be worth it??
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What parts are they including in that $600? The original brake judder TSB called for new front rotors, turned rears, new pads, bolts and pins. $600 sounds high for the parts I listed.
sudden urge said:
What parts are they including in that $600? The original brake judder TSB called for new front rotors, turned rears, new pads, bolts and pins. $600 sounds high for the parts I listed.

These are the parts, he had a copy of the TSB with the prices for the parts written on it. Unfortunately I didn't get a copy of it.

2 front rotors
pads all around
turn the rears
bolts and pins
grease
cttitan said:
These are the parts, he had a copy of the TSB with the prices for the parts written on it.

2 front rotors
pads all around
turn the rears
bolts and pins
grease
Yep, that's the parts needed. Pads are maybe $60-70, bolts and pins $10, rear turning is a labor thing, that leaves rotors at $260 each....nah.
sudden urge said:
Yep, that's the parts needed. Pads are maybe $60-70, bolts and pins $10, rear turning is a labor thing, that leaves rotors at $260 each....nah.
Oh and there was also a torque member or something like that?
You have probably had this done already, but I was just quoted $651 for new pads and rotors up front. Includes labor (no good will). I think this is too high. You can get Stillen's for the front with metal matrix pads for around $350. I am not going back to the stockers....

http://www.stillen.com/browse.asp?c=BR&year=2004&make=NISSAN&model=TITAN
Go back and do a search. It has been said that Nissan would FULLY cover all the brake juddering problems on the older titans for much longer than the trucks warrenty. It is a safety issue.

There is also a special brake bleeding procedure. My fix was completed two years ago and have performed flawlessly since. That's 32,000 more miles. ;)
cttitan said:
My 04 Titan with an inservice date of 4/04 is about 4 months past the 36 month extended warranty for the brake judder issue and I am now having the problem show up.

Talked to the dealer today and they called Nissan to see what they would do as far as good will on the fix. Nissan offered to cover the labor with me covering the parts to the tune of about $600. Does this sound like a good deal or should I push Nissan for more?? Does anyone know what it would cost me to do this with aftermarket parts myself and would it be worth it??
I own a 2005 Armada and had all the rotors replaced around 35k. To be short and to the point the vehicl is out of warranty, I have had the brakes in for service 5x in the past for service. I am now filing a lemon law claim. The bottom line is Nissan knows the brakes are not adaquete for that type of vehicle. If enoegh people file suit Nissan will have to correct the problem.
check with NISSANMIKE he is a member here and he says he knows the "right" channels.
Lemon lemon lemon, blah blah blah...:zzzz:

My '04 stops just fine, even when I am towing a trailer, the brakes are not sized incorrectly.

I am, however, also experiencing the judder at 33k, out of warranty. My in service date is 12/03. I have been on the phone with Nissan about 4 times so far trying to get them to pay for the rotors only and install them myself. It doesn't look good.
If I can't get the free-bee to work out, I will be buying dba rotors and stillen pads.
Update: I finally reached the end of the line with 1800-Nissan1. They are not going to get me any brake parts, and the dealer is not going to budge either, of course, why would the dealer near me(OH), who I give no business to at all, give a rats arse about a vehicle that was bought from a dealer in TX?
Nissan - one big happy family.

Anyway, so I am going to be buying some new rotors soon. I was thinking dba, anyone know of those?
grnTitan04 said:
Update: I finally reached the end of the line with 1800-Nissan1. They are not going to get me any brake parts, and the dealer is not going to budge either, of course, why would the dealer near me(OH), who I give no business to at all, give a rats arse about a vehicle that was bought from a dealer in TX?
Nissan - one big happy family.

Anyway, so I am going to be buying some new rotors soon. I was thinking dba, anyone know of those?
welcome to the club.
grnTitan04 said:
Update: I finally reached the end of the line with 1800-Nissan1. They are not going to get me any brake parts, and the dealer is not going to budge either, of course, why would the dealer near me(OH), who I give no business to at all, give a rats arse about a vehicle that was bought from a dealer in TX?
Nissan - one big happy family.

Anyway, so I am going to be buying some new rotors soon. I was thinking dba, anyone know of those?
That's discouraging. I just started the "good will" process on Monday. How long did it take them to tell you no? The lady I spoke with said only a few days to respond. If no, I guess I will just pony up the $651 they want to redo the front brakes...Yeah right! Let me know what you decided on, I may soon be doing the same:crybaby:
I talked to 3 different people on 4 different phone calls trying different angles and dealers. Each phone call took 1 week to get a response, so it was 3 weeks and a couple days overall. Maybe you will have better luck if you have a good relationship with your dealer, I have called Nissan and complained about mine in the past for trying to screw me on parts, so it is not a big surprise that they don't have any 'good will'.

I am still thinking dba with Metal matrix (stillen) pads, unless someone steers me otherwise. I went though a nice bedding in procedure last night, and that actually seemed to lessen the vibration, so I think I am going to put it off for a month or so.

Good luck
I would never pay Nissan to install brakes & pads. I'm having mine redone next week for the fourth time in 2 1/2 years. Once my warrantly is up, I'll pay to put aftermarket brakes & rotors on.

That lemon law is intriguing though because I know I'm going to get a shudder again in 9 months. The dealership blames it on my oversized wheels, but I bought the truck brand new with those wheels on there (the dealership put them on).
Dude if you have taken the car back to the dealer for them to address the same issue and now your warranty is expired you need to call a lawyer. I am not an opportunist by any means but at 44k miles my wife’s truck has the brake issue. It had been in the shop 3 times prior to my visit. The replaced rotors and pads 2 times and turned the brakes once. The service person was rude and made me feel like I was an inconvenience to her. I was nice to her regardless and kindly asked for all the service records. She printed them out and even stapled them for me! That was the best thing about the service experience. The staple. God forbid I had to deal with 12 loose pieces of paper!

I did some searches online about Nissan Titan Lemon and brake judder. I contacted a lawyer and they have accepted my case. They don’t charge anything, their fees are paid for by Nissan. I will reply with my experience.
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Well it is good to see I am still not alone with this issue. I have an 04 Titan Se 4x4 and it also has the brake judder. My vehicle has only 43000 miles on it and has been to the same service department for the first three fixes on the judder issue. Today the dealership told me that "yes, they are the old style rotors. Yes they confirmed they were the only people to work on the vehicle. Yes, I have the extended warranty that I paid for. No, there is not Nissan extension for the brakes on the Titan. (I told them I am sure there is but if they didn't see it in computer it must not be there). My tech said he would try to get it done via Good Will.
First they told me my brakes were fine because I had 50% or more use still available on the pads. I asked "did you drive it? It will shake your teeth loose at high speed or even worse city driving."

I will see what happens.
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