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Tailgate assist has been replaced numerous times but lasts about 6 months and breaks again. Dealership has replaced each time under warranty. The tailgate gets opened about 10 -12 times a day with no unusual stress on tailgate. Any thoughts would be appreciated. When warranty expires it’s on me.
 

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Damn mine only gets opened that much in a month!!

I see posts about this occasionally.. Not sure if there is a writeup on a long term fix... i’ll do some checking...
 

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Tailgate assist has been replaced numerous times but lasts about 6 months and breaks again. Dealership has replaced each time under warranty. The tailgate gets opened about 10 -12 times a day with no unusual stress on tailgate. Any thoughts would be appreciated. When warranty expires it’s on me.
we have the same truck..i have the habit of lowering the tailgate,with my arm guiding it down..assume your using the same method?
 

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we have the same truck..i have the habit of lowering the tailgate,with my arm guiding it down..assume your using the same method?
Defeats the purpose of tailgate assist. I open mine with one finger and then let it go.

So far mine still works properly.
 

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I hold mine, habit from the old days of unassisted tailgates I suppose.

but mine will probably only get opened 15 - 20 time a year so I will probably not experience the assist failure.

is the tailgate heavy unassisted? like they were on some of the older trucks?
 

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Defeats the purpose of tailgate assist. I open mine with one finger and then let it go.

So far mine still works properly.
[/QUOTE
Defeats the purpose of tailgate assist. I open mine with one finger and then let it g
ial


it does defeat the purpose, i dont think the spring is up for the job..id like too see a time lapse tail gate test..till it fails..
 

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I hold mine, habit from the old days of unassisted tailgates I suppose.

but mine will probably only get opened 15 - 20 time a year so I will probably not experience the assist failure.

is the tailgate heavy unassisted? like they were on some of the older trucks?
same here,springs break...
 

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With a 5 year 100,000 mile warranty, why care? It’s their problem. M

Clint
 

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With a 5 year 100,000 mile warranty, why care? It’s their problem. M

Clint
Why care? Because every time something goes wrong a person has to take time out of their day to bring the truck to the dealer and then back again a 2nd time when replacement parts come in. Having to deal with something that a person shouldn't have to be dealing with.

Design / Engineer parts correctly so we don't have to deal with all of this piddly little ****.
 

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With a 5 year 100,000 mile warranty, why care? It’s their problem. M
Also if there are parts that are identified as common recurring failure points they will continue to fail after the warranty is expired unless Nissan decides to re engineer them. For anyone planning to keep their truck for the long haul they probably won't appreciate regular out of pocket expenses to replace something over and over.
 
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Why care? Because every time something goes wrong a person has to take time out of their day to bring the truck to the dealer and then back again a 2nd time when replacement parts come in. Having to deal with something that a person shouldn't have to be dealing with.

Design / Engineer parts correctly so we don't have to deal with all of this piddly little ****.
It’s been in before he said so they already know what broke and can fix it on the first visit. I’d also make sure it’s addressed upon showing up and almost no time lost.
He can only deal with what is and that’s to get it fixed again.

Clint
 

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Also if there are parts that are identified as common recurring failure points they will continue to fail after the warranty is expired unless Nissan decides to re engineer them. For anyone planning to keep their truck for the long haul they probably won't appreciate regular out of pocket expenses to replace something over and over.
I’d take that up with mama Nissan and get that decided early on. Maybe there is some else wrong beside the spring assist and maybe something is bent or misaligned?

Clint
 

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Had this issue twice on my 2012. I suspect it fails when I park on a bit of a side hill, or the tail gate shifts on its pivot as if it were going to be removed. Once out of alignment and I slam it closed I believe that cracks that part on the hinge pin. Since the last time, I'm really aware of the tail gate alignment before I slam it shut. Just a suspicion.
 

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Discussion Starter #14
we have the same truck..i have the habit of lowering the tailgate,with my arm guiding it down..assume your using the same method?
Dealer has ordered entire assist assembly and is having body shop check alignment of tailgate. Originally let tailgate drop but have gone to the arm assist
 
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