[JetTech]

Well today my luck ran out on no problems but the 2 that happened today don't seem too bad. I noticed this morning that the carpet on the front passenger side is soaking wet. I hadn't been in any wet weather until this evening so I think the drain from the HVAC is either not hooked up or pinched off somewhere.

The second thing that cropped up tonight is my HVAC fan only works in the full blast selection. No 1-3, just 4, so I guess it's time to call the dealer and see if they can fix these two items. Like I said earlier, I don't consider either one to major, just annoying.

Dale

 

[JetTech]

Update

Well I took my beloved truck into the dealership today and they found that the plug on the fan switch was just barely attached from the factory, so they clipped it on with no other problems. The leak on the passenger side floor was determined to be a sunroof drain hose that had kinked, so they shortened it about 3 inches and routed it back into the frame rail. That was the second truck they had seen with the wet floor and they said the drain hose for the sunroof is too long causing it to kink when it goes into the frame rail. Just FYI for those of you with sunroofs.

 

[jd1973]

Must be nice to be rich!
Sunroof on a truck! I've never heard such extravagance.
You are truly one lucky dog!!! :hi:

 

[rrumaner]

Must be nice to be rich!
Sunroof on a truck! I've never heard such extravagance.
You are truly one lucky dog!!! :hi:

If you get the Nav System, you have to get the sunroof. You also have to get the DVD player and the side curtain air bags. It is all a matter of how bad you realy want the Nav System.

 

[Derodeo]

If you get the Nav System, you have to get the sunroof. You also have to get the DVD player and the side curtain air bags. It is all a matter of how bad you realy want the Nav System.

Fortunately for someone like myself who's after the sunroof but not the navigation system, you "only" have to add an extra $3000 Cdn. What I'm curious about is how the sunroof affects the storage compartments on the ceiling(are there any?) and do you still have enough headroom with the sunroof installed? I believe from the specs, you lose 1.3" with the sunroof. I'm 6'2" and a lot of sunroof equipped vehicles pose a problem.

 

[rrumaner]

You do lose all the storage except the sunglass holder.

I don't notice any height problems with the sunroof. They might lower the headliner slightly, but the headroom in this truck is so much better than any other I have checked out that it might not be an issue.

I have a friend that is 6'5" and he has no problem sitting in the truck and he does not touch the ceiling. Of course if you sit straight up in the seat you might see a difference. He likes to recline his seat slightly so that might make a difference.

 

[bestatchess]

Fortunately for someone like myself who's after the sunroof but not the navigation system, you "only" have to add an extra $3000 Cdn. What I'm curious about is how the sunroof affects the storage compartments on the ceiling(are there any?) and do you still have enough headroom with the sunroof installed? I believe from the specs, you lose 1.3" with the sunroof. I'm 6'2" and a lot of sunroof equipped vehicles pose a problem.

I'm 6'4" and have plenty of room. I'm not a big fan of sunroofs (I had one of the old style flip up ones that leaked badly on a Jeep CJ7 that I finally ended up caulking shut after numerous trips to the dealer), but I couldn't find one available with the other stuff I wanted, without a sunroof. The only storage compartment on the ceiling is a little sunglass case that is forward of and not affected by the sunroof. The DVD screen is rearward of and not affected by the sunroof.

4 x 4, Crew Cab LE, sunroof, NAV, DVD, Off-Road, Big Tow

Where exactly is the sunroof drain tube to be found? Is it underneath the frame somewhere on the passenger's side? I would like to check this out before the flood.

 

[hersheymilkdud]

Hello, I am new here:

Let me just say I love my 2005 Titan, however I have had the brakes replaced 2 times and the front floor passenger side has been soaking wet since may. I just hit 4000 miles. They cannot fix the leak as far as I can see. First time they said it was the air conditioning hose, (fixed) they did not clean the carpet or deodorize or replace. Second time they said there was leak in the side door roof. (fixed) they did not clean the carpet or deodorize or replace. My carpen is now moldy dis-colored and it stinks. I have had it detailed once but I cannot afford to do this all the time.
Nissan has the worst customer service I have ever dealt with in my adult life. My husband and I have always owned chevys our whole life this is my first /last import. I need this truck fixed and I find the dealer and the company very difficult to deal with and get answers from. Any advice? I have been taking lots of pictures and documenting because after a while my carpet will no long be cleanable. I took it to an imparshal mechanic and he said the water leak will be very hard and expensive to fix.

 

[Sammy Sandbag]

Take it to a different dealer. Sounds like your problem is with a specific dealership, not Nissan in general.

 

[Smoke05]

hershey - What did your "impartial mechanic" say was the problem? Don't call all Nissan service as bad just because the dealer you went to stinks. It isn't fair and I can say the same thing about several local chevy dealers. Report the dealership and your problems to Nissan. Mold is a serious issue and I would make sure you have all service records and possibly contact a lawyer to have a chat with the dealership about the health issues their neglegence may cause if you MUST keep using them. Personally I'f give a different dealership a shot at the problem, especially if it is under warranty.

 

[hersheymilkdud]

Water in cab

I addressed with 1-800-NISSAN about taking my Nissan to a closer dealership and they said no i could not take it there because the other dealership was already paid to fix this. I am getting ready to file my final complaint with Nissan on this issue. I have already contacted a lawyer and sent the pics and documentation. The trucks smells like a sewer inside. (since may the 3rd day after I bought it) I had to have the detail done myself. They fixed it twice and the second time they kept it a week and sent it back to me with the water still so deep in the front seat that it was over the mat......and the florida sunshine made it stink to high heaven.

 

[Burly]

I addressed with 1-800-NISSAN about taking my Nissan to a closer dealership and they said no i could not take it there because the other dealership was already paid to fix this. I am getting ready to file my final complaint with Nissan on this issue. I have already contacted a lawyer and sent the pics and documentation. The trucks smells like a sewer inside. (since may the 3rd day after I bought it) I had to have the detail done myself. They fixed it twice and the second time they kept it a week and sent it back to me with the water still so deep in the front seat that it was over the mat......and the florida sunshine made it stink to high heaven.

"They were already paid to fix it." So how does that effect the price of tea in China? The problem is still there and was obviously not fixed. If it is a reoccuring problem you can take it to any Nissan dealer and have it fixed. Why waist your time hiring an attourney before even trying another dealership. I'm starting to smell the stink too and it kinda smells like a troll.

 

[hersheymilkdud]

Water in cab.

This is what my carpet looks like every day. Put mat on it go to work for 8 hours come out when its 90 degrees and tell me how you like it. The last time I picked it up the manager told me it was leaking from the door???? That was a month ago and it stinks every day.

 

[Burly]

This is what my carpet looks like every day. Put mat on it go to work for 8 hours come out when its 90 degrees and tell me how you like it. The last time I picked it up the manager told me it was leaking from the door???? That was a month ago and it stinks every day.

You must like it that way or you would have already went to another dealer and had it fixed. If the truck is under 12,000 miles they have to fix it. Maybe you should try 1800nissan again and ask to speak to a manager. I know from experience some times certain call centers have dumbsh&ts working there and dont know what they are talking about. I assure you it is covered under warranty

 

[oktex88]

This is what my carpet looks like every day. Put mat on it go to work for 8 hours come out when its 90 degrees and tell me how you like it. The last time I picked it up the manager told me it was leaking from the door???? That was a month ago and it stinks every day.

and it will stink forver. Try to lemon it. I'm in the process of doing that as my truck smells everyday, especially when it's hot outside. The a/c hose leaked water and we have the carpet replaced and everything. The carpet install is sh*t. The truck has never been the same since it leaked water. The smell is still there and will always be there. I probably never buy another Nissan due to poor customer service. They tryed to say they didn't smell anything, yet when we went to pick up the truck, the windows were rolled down and it was being aired out. The Nissan engineer claimed the smell.. that was "never there" was coming from a tacobell wrapper in one of those car trashbags that attaches to the headrest.

 

[kingoftheroad]

I've been driving Nissan trucks since 1989 and they've all been GREAT trucks! I've bought my Nissan trucks from a couple of different local dealers and I have received GREAT service from both of them but, it amazing how different each dealer is in how they see & handle problems, its like day & night. I can definitely say that if your unhappy with the level of service you've received at your present dealer, go somewhere else!! You'd be surprised in the differences in service from dealer to dealer, this is common among all car companies, not just Nissan. If all else fails, contact Nissan Regional Headquarters and tell them your story, they'll be on that problem faster than you can sneeze!!!! I've recommended lots of people to the Nissan experience and so far I've had no complaints on my recommendations!!!

 

[pi3yeargrad]

Well I took my beloved truck into the dealership today and they found that the plug on the fan switch was just barely attached from the factory, so they clipped it on with no other problems. The leak on the passenger side floor was determined to be a sunroof drain hose that had kinked, so they shortened it about 3 inches and routed it back into the frame rail. That was the second truck they had seen with the wet floor and they said the drain hose for the sunroof is too long causing it to kink when it goes into the frame rail. Just FYI for those of you with sunroofs.

I dont have a sunroof, but Ive had the same problem with my passenger side...they tell me that its a drain thats plugged but I still havent taken it in yet...they keep giving me bull bout everything so I havent really made time for their bull...

 

[Kronos1965]

HVAC draining into cab

Gee Dale, look what you started! :teethmast

Hersheymilkdud, I'd be upset too-that kind of poor customer service would drive anyone crazy. I'm sorry to read about it and I've experienced poor customer service and went to another dealership that is light years ahead of every other Nissan Dealership in the area. It certainly made my driving experience a whole lot better.

But that's not solving your problem.

1. Good job on the pictures. Keep doing it.
2. If they say it's a leaking door seal-did they "fix it?"
3. Ask them if why they ruled out a kink in a hose from the HVAC?
4. Ask them under what conditions would they replace the carpeting in your truck?

5. Get that in writing and then send that to Nissan Complaint people.

AS AN OPTION, what about having the carped pulled out of your truck right now? That way, you can definitively see where the water is coming from and that would be the best picture of all! Can't you just imagine the possibilities when you prove you're right?

Either that or go ahead and install Linux bedliner in the bottom, a drain hole/drain plug and wear swim fins...

Let us know how it turns out.

(You too Dale)

 

[hersheymilkdud]

At the end of July they said it was the hvac hose and fixed.
In September they said it was a leak from the passenger door and they fixed it.
These pictures are 2 days after they fixed it, they had it a week. I dry the floor and shop vac it but after 2 days it is soaked. It is coming from the hose under the dash the independent mechanic said the whole engine would have to come out to fix the problem. I know that aint never gonna happen. I cant afford to be with out my truck with no ride.

 

[oktex88]

Demand a new vehicle man. Unless you like a moldy wet smell, which get's really nasty in the summer.