that's really any dealership for the most part no matter the make lol. I don't get it because the stealership gets paid from Nissan to do the warranty work.It's a 2013. I called nissan and there going to talk to the dealer but it didn't sound like they were really going to do anything about it. Hopefully though. I know this is the last nissan I'll ever own, to many problems and they never want to cover any of them. Love the truck but there warrantys and customer service in my experience have been complete ****.