[coachditka]

The front aux fan on my 05 has been vibrating for some time and it was getting annoying. I called the dealer and told them what the problem was (I was aware of the TSB and this common issue). I had a free loaner Pathfinder, so I wasn't in a hurry. I called them yesterday and they had the balls to tell me the rattle was caused by low tire pressure. I had to put the phone down so I didn't say something really bad.

I told the service writer to go out to my truck, stick his hand through the grill, and he could move the fan....

OOPS....

And they were going to charge me $27.00 to put air in the tires.

I scanned the paperwork....

 

[IGotLost]

That sounds crazy!!! Did you tell them about the TSB?

 

[coachditka]

That sounds crazy!!! Did you tell them about the TSB?

Yea, when I called to make the appt. The tech fixed it in 20 minutes...

I just hate when people treat you like you don't know what you are talking about....

 

[jbaltimore]

Please call customer service and state that dealer employees are " Borderline" retarded

 

[luvbelly]

Find yourself another dealer. If you walk into a competing dealer telling stories about how retarded those "other" guys are they will treat you right. Reason one, they will be trying to win your future business. Reason two, they want thier customers to hear stories like this so they don't stray. Any dealer can sell you a truck but sometimes you have to really look around to find the dealer that makes you want to come back.