First post here but have been a reader for quite some time. I'm trying to buy my '05 Titan off lease and have a few questions to try to minimize the screwing I get from the dealer:
- Payoff quote is approx. $85 more than residual in my contract. I spoke with NMAC, who indicated this is a computer glitch because my last lease payment was posted 3 days after the due date and would be corrected in the final payoff. Finance guy at dealer (we can't buy direct from NMAC in Missouri) said he can't remove this from the quote and I'd get reimbursed by NMAC. Anybody have this experience before?
- Security deposit: I put $400 down at lease inception and requested this be applied as a downpayment on my purchase. Finance guy says this can't be done because NMAC will send a refund to me, so my only option is to make the downpayment from my checking account and wait for a refund check from NMAC. Comments?
- Admin Fee: Trying to slap me with a $299 admin fee; which I protested because this isn't specified in my lease. Sales guy from dealer told me that the lease agreement only specifies what I have to pay NMAC (though the dealer will be a sandwich in the conveyance) and that everybody has to pay the dealer this fee, regardless of the sale/lease contract. I see it as a BS add-on and told him in my opinion they made their money when I leased the truck; I see this as their back end obligation as I exercise my option to purchase. I bought an Audi off lease before and didn't get hit with this crap; has anybody else got hit with this?
This has been a really nasty experience. At first, the dealer didn't want any part in helping me buy the truck off lease after I told them I had lined up my own financing. They still won't send a payoff quote to the lender I lined up and told me that they would get a better rate through the same lender (but the admin fee wipes out any rate discount; I likened it to paying points on your mortgage for a lower rate). After I told the finance guy (over the phone) I don't plan on paying any costs over what's in the contract, he told me he'd already bought my truck out from NMAC.
I plan on making another call to NMAC in the morning to see if I can be assured of the payoff overage/security deposit refund. I also work with a few attorneys and may have one look at my lease agreement and get their opinion regarding the admin fee. I'm trying to wrap this headache up tomorrow and would appreciate any guidance out there for the last trip I EVER plan to take to this dealership.
Thanks in advance.
- Payoff quote is approx. $85 more than residual in my contract. I spoke with NMAC, who indicated this is a computer glitch because my last lease payment was posted 3 days after the due date and would be corrected in the final payoff. Finance guy at dealer (we can't buy direct from NMAC in Missouri) said he can't remove this from the quote and I'd get reimbursed by NMAC. Anybody have this experience before?
- Security deposit: I put $400 down at lease inception and requested this be applied as a downpayment on my purchase. Finance guy says this can't be done because NMAC will send a refund to me, so my only option is to make the downpayment from my checking account and wait for a refund check from NMAC. Comments?
- Admin Fee: Trying to slap me with a $299 admin fee; which I protested because this isn't specified in my lease. Sales guy from dealer told me that the lease agreement only specifies what I have to pay NMAC (though the dealer will be a sandwich in the conveyance) and that everybody has to pay the dealer this fee, regardless of the sale/lease contract. I see it as a BS add-on and told him in my opinion they made their money when I leased the truck; I see this as their back end obligation as I exercise my option to purchase. I bought an Audi off lease before and didn't get hit with this crap; has anybody else got hit with this?
This has been a really nasty experience. At first, the dealer didn't want any part in helping me buy the truck off lease after I told them I had lined up my own financing. They still won't send a payoff quote to the lender I lined up and told me that they would get a better rate through the same lender (but the admin fee wipes out any rate discount; I likened it to paying points on your mortgage for a lower rate). After I told the finance guy (over the phone) I don't plan on paying any costs over what's in the contract, he told me he'd already bought my truck out from NMAC.
I plan on making another call to NMAC in the morning to see if I can be assured of the payoff overage/security deposit refund. I also work with a few attorneys and may have one look at my lease agreement and get their opinion regarding the admin fee. I'm trying to wrap this headache up tomorrow and would appreciate any guidance out there for the last trip I EVER plan to take to this dealership.
Thanks in advance.