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Discussion Starter · #1 ·
So I received this in my email a few days ago:

Dear Trever Spence,
As a valued Nissan customer, your satisfaction throughout your ownership experience is our company’s highest priority.
Recently, you contacted Nissan Consumer Affairs with a question or concern. We would appreciate your feedback on our resolution process, as it helps us understand our strengths and opportunities. Our goal is to improve future experiences for valued customers like you.
Providing your feedback will only take a few minutes of your time. Please click the "START" button below to begin. The link will remain active for 21 days.

Thank you very much for your time and assistance.
Sincerely,

Mary Baumgardner
Senior Manager
Nissan Consumer Affairs

Um Mrs. Baumgardner my experience with the resolution process sucked as Nissan should know they have an issue with the cracked manifolds on these trucks and they should fix them wether the truck is under 80k miles or not.

If you have had this issue make sure to contact 1 800 nissan1 to report it.
 

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Did you send that reply? Ever heard the old adage that you attract bees with honey and flies with sh!t?

It's annoying to have to work through the system, and end the end it might not gain you anything, but if you are polite and respectful toward the other person you might just form an ally that can help make something happen for you. I actually had really good luck with Nissan's consumer care department handling some real douchebags at the dealership where we bought my truck. It's amazing what happens when you keep your composure and don't let emotions bite you in the ***.

My unsolicited $0.02 worth.
 

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Discussion Starter · #3 ·
First of all thanks for the unsolicited .02 secondly if you had read whole posting you would have realized it was a survey I was sent not a personalized email. So no that was not my response, my response was a rating for how well their resolution process worked which was not very well as the regional specialist was not very familiar with her product and I had to leave her numerous messages before she returned my call.
 

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First of all thanks for the unsolicited .02 secondly if you had read whole posting you would have realized it was a survey I was sent not a personalized email. So no that was not my response, my response was a rating for how well their resolution process worked which was not very well as the regional specialist was not very familiar with her product and I had to leave her numerous messages before she returned my call.

"People keep offering their opinion when I post on the Internet!"



You might want to just put a disclaimer at the top of your posts when you don't want people to reply.
 
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