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How to get the change tray

14924 Views 98 Replies 43 Participants Last post by  1BadTitan
I spoke to customer support 1-800-Nissan1. I spoke to a nice woman on the phone, and gave her my vin. I then politely explained that I had heard that the change tray was now being shipped as a standard item, which I would have liked, but did not know it was an option at the time of purchase. She asked me to wait on hold while she researched the information. She then gave me a case # and told me to contact the dealer. They would either get it for me at no cost, or if they charged me I was to call her and provide bill of sale vin, and receipt for a refund.

Nice and easy to deal with!

BTW with the snow here I have been using 4wd and got 15 mpg. THIS IS GREAT ON GAS! My V6 never did this well
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There's pictures of my change holder on my webshots site. Just go to and look around, it's one of the pictures there.
got_titan said:
i just called nissan and they said basically your up the creek, without a paddle, they said theres no way that i could get a free change tray even though they are shipping standard on most models. they said if i wanted a change tray that i should have waited or buy one myself. i could not believe what they were saying. i was nice but at they end of the conversation i was angry, but still polite. why do some people get them and others dont????? nissan :boxing:
What should you have waited for? Did you buy a Titan recently? My truck has a production date of October and it had a change holder in it. I think I would be trying to talk to a different person there at Nissan..
That's a weak case as far as I'm concerned. Where on earth does it list change holder, IF you get the DVD??? No where that I've seen. If Nissan keeps giving you the run around you might have to go take another Titan for a test ride with really big pockets in your jacket... :upsidedow
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