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How to get the change tray

14926 Views 98 Replies 43 Participants Last post by  1BadTitan
I spoke to customer support 1-800-Nissan1. I spoke to a nice woman on the phone, and gave her my vin. I then politely explained that I had heard that the change tray was now being shipped as a standard item, which I would have liked, but did not know it was an option at the time of purchase. She asked me to wait on hold while she researched the information. She then gave me a case # and told me to contact the dealer. They would either get it for me at no cost, or if they charged me I was to call her and provide bill of sale vin, and receipt for a refund.

Nice and easy to deal with!

BTW with the snow here I have been using 4wd and got 15 mpg. THIS IS GREAT ON GAS! My V6 never did this well
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2 Questions.

Did they give you a part number?

How did anyone know about the change holder?
Does it list the Coin holder anywhere on your Maroney label or your sales info? I'm trying to figure this out.
No it's like a restraunt that made 50 meatballs, but had an order for 20000 plates of meatballs. The worst part, the Meatballs may not have been on the menu.

If you order an SE with captians or and LE and did not get the "Coin Holder", Call Nissan CA and get a Case/File number, you will probably get one, free.
Doghouse said:
Well Dave, Nissan beleives that you should be getting it, and they have given out case numbers for people to get them.

This is the old squeaky wheel syndrome. If enough people b*tch Nissan fixes the problem. We are also doing the same thing with the R/F radio.

By the same token, if they fix the radio for the rest of us, should you not get same fix? If something was supposed to be there, and did not show up shouldn't you ask for it? If you did not get a passenger seat, would you say well I guess I missed out? HELL NO!
:soap: climbing down now...
Sorry, but I'm going to climb up now. You have every right to ask for your change holder, so far I'm not sure how many have gotten one, but, and this is a big but, you were never suppose to get one in the first place. Check your Marooney (sp?) is the Change holder listed on it. Yes? then you deserve one. No? then you don't, sorry. If Nissan decides to give you one, they are doing it because they value you as a customer, not because you deserve it. Again sorry, but I'm trying to be honest with you. I don't have my truck yet, and will buy a change holder if it doesn't come with one.

As far as the Radio, keep calling. You deserve to get that fixed, as do I.

Flame as you must now!
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