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If at first you don't succeed.. etc. etc.

547 Views 5 Replies 4 Participants Last post by  tigeringraceland
Many people have talked about trying a different dealer if you can't get something resolved at your present one. I had a mark on the inside of the plastic faceplate on my stereo (6 disc changer non RF) and I took it to the dealer to have the service manager look at it. He hemmed and hawed for 20 minutes and said they wouldn't cover it under warranty and wanted to split the cost for the entire faceplate and labor ($440). No thanks! The truck only has 2,700 miles on it! I took it to another dealership and the service advisor took 10 seconds to look at it and said, "No problem. We can get the part in for you tomorrow and get it replaced." This dealership has earned my business and I will get the truck serviced there from now on. On that note, does anyone have any advice on removing the dealership sticker off the back of the truck? I don't want to give the first dealership any more advertising. It looks like it's attached with some 3m tape. If at first you don't succeed, go to another dealership.
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The dealer info isn't a sticker? It's hard plastic? If so, I'd use the same technique as debadging the OEM stuff. Dental floss to "cut" it off, then a product like GooGone to get the sticky stuff off. A quick buff and you're done.

If it's a sticker, a heat gun and GooGone.
It's just a badge but the truck is Galaxy Black. I'll try a hairdryer and some Nu Finish scratch remover for any marring. Thanks!
I know I have said it before but........Any dealer can sell you a truck, it's a good dealer that makes you want to come back. I'd take the time to stop by or email the first dealer. Thank them for not taking care of you because with out thier help you wouldn't have found the spot you will buy your next truck! It probably won't change anything your first dealer does but it would make me feel better and who knows, they may just get it.
tigeringraceland said:
On that note, does anyone have any advice on removing the dealership sticker off the back of the truck? I don't want to give the first dealership any more advertising.
Dealer stickers are one of my pet peeves. It’s my truck. If I let you advertise on my truck it will only be because you paid me for the privilege. Anyway, I used the dental floss trick to remove it and bug and tar remover (I can’t remember which brand) to remove the left over adhesive.
Thanks, Quartz. The bug and tar remover worked well. No more advertising!
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