Many people have talked about trying a different dealer if you can't get something resolved at your present one. I had a mark on the inside of the plastic faceplate on my stereo (6 disc changer non RF) and I took it to the dealer to have the service manager look at it. He hemmed and hawed for 20 minutes and said they wouldn't cover it under warranty and wanted to split the cost for the entire faceplate and labor ($440). No thanks! The truck only has 2,700 miles on it! I took it to another dealership and the service advisor took 10 seconds to look at it and said, "No problem. We can get the part in for you tomorrow and get it replaced." This dealership has earned my business and I will get the truck serviced there from now on. On that note, does anyone have any advice on removing the dealership sticker off the back of the truck? I don't want to give the first dealership any more advertising. It looks like it's attached with some 3m tape. If at first you don't succeed, go to another dealership.