Good luck.. let me know how you did it.. i got the shaft from them repeatedly..Back in september my xterra failed. I thought it was fuel system issues and jumped around on the back of it for a while then is started.
I was driving to work and it failed again, this time at 65mph on the highway.
I called nissan america and they said it was under warranty and that that thy would tow it to a dealership and fix it for a 50 dollar deductible.
So much for that.
They charged me up the ***. I fought nissan on the phone for three weeks. I had no car after they had taken it from me to their dealership under false pretenses. Nissan eventually referred me to a "regional specialist" (someone in a cubicle in Tennessee, I'm in Texas) who's job it was to say "NO". Actually, they said "nissan is not prepared to offer you financial assistance in this matter" Which was particularly rude since I was asking them to not charge me dealer prices for a cheap part that I had no choice but to buy since they had left me stranded without my car under false pretenses. Lets not forget the many hours I had to spend on the phone with them during "working hours only". Yes I work under supervision during those hours.
They then, at my request, sent me to another "regional specialist". This time she wanted to be even more clear and stated "I want you to be absolutely sure in the knowledge that nissan will NEVER give you ANY financial assistance in this matter."
Now it gets really bad.
As soon as I get my truck back from the dealer the ses light is on(for the first time ever). I'm thinking the tech didnt reprogram something right. It then starts flashing 0300 codes and the engine sounds like its rattling itself to death. no power. loud knocking.
I took it immediately back to the same tech and he told me that "oh, your cats and coils are going out now. That'll be 900 bucks a pop for the cats and 180 for each coil.
Needless to say I was not pleased to hear this so I took it to another reputable shop where I found out the sinister truth that the damage I was seeing to my truck was a direct result of the ipdm issue, and also precipitated by sloppy work done at the dealership.
My truck has been sitting there ever since. I got all the diagnostics together and I am keeping the truck as is for evidence.
The day I went to the courthouse to pick up papers to file suit against the dealership (nissan america too), I got home and I have this recall letter in my mailbox. There's a measure of irony there for sure.
I've bought a g35 coupe and an xterra in the past five years and loved them both up until now (sold the g a while ago tho). Now I'm driving something else and I will never consider giving nissan a penny of my money again.
The only thing that remains to be seen is how far I will have to go to get compensated for the considerable financial and human hardship I and my household has endured at the hands of nissan and it's employees, a company to whom I have given more than fifty thousand dollars.