I would be asking to talk to Nick's superior if he is being a problem, regardless of who that superior is. It may take directing that superior to this thread to show him that there is lots of unrest in our community due to a mistake on their part and an apparent lack of interest in correcting that mistake.
Leaking Doug Thorley Headers. What to do?
I bought a set of stainless ceramic coated DT headers in April. I installed them and I thought everythig was ok. In May I bought the uprev and did the logs so i could get my first map tuned. It turned out It looked looked like I had a leak on the left bank, So I took it back apart figuring I had messed something up when I installed it. Once I had it apart I could see the leaks and it was pretty clear why.
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So I called Nick at DT and told him what was going on and he said he wanted to get the header back so they could "fix" it. The problem with this is I live in Florida and its going to take 5 days for it to get to him, then they are going to have to fix it, then its 5 days back and I cant be without my truck for two to three weeks. So we agreed that they would get me a new one but they didnt have anymore so it would be about 5 weeks but he wanted me to call back after 2 weeks and see how things were going. I called again after 2 and a half weeks to check on things and Nick tiold me they were in welding and I should call again in a week and a half. So today I called and he tells me that he was wrong the that the headers being made now are the mild steel not the stainless and he still thinks I should send the one I have to him to have it fixed. I got really pissed because I paid alot for the headers and I just want them not to leak. I cant even get my e-tunes done because of the leak. Another problem is that it sounds like ****.
In his defense its only been 4 weeks so its not like its gone on longer then we agreed but today he didn't even give me a time frame for when I would get them.
I am asking you guys what you think I should do and am I wrong for being upset?
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So I called Nick at DT and told him what was going on and he said he wanted to get the header back so they could "fix" it. The problem with this is I live in Florida and its going to take 5 days for it to get to him, then they are going to have to fix it, then its 5 days back and I cant be without my truck for two to three weeks. So we agreed that they would get me a new one but they didnt have anymore so it would be about 5 weeks but he wanted me to call back after 2 weeks and see how things were going. I called again after 2 and a half weeks to check on things and Nick tiold me they were in welding and I should call again in a week and a half. So today I called and he tells me that he was wrong the that the headers being made now are the mild steel not the stainless and he still thinks I should send the one I have to him to have it fixed. I got really pissed because I paid alot for the headers and I just want them not to leak. I cant even get my e-tunes done because of the leak. Another problem is that it sounds like ****.
In his defense its only been 4 weeks so its not like its gone on longer then we agreed but today he didn't even give me a time frame for when I would get them.
I am asking you guys what you think I should do and am I wrong for being upset?
101 - 120 of 195 Posts
Update
I picked up the new QX gasket yesterday. I could tell that the holes for the studs were different and I would have to do some modifying to get it to go on. So I pulled the header off and checked it anyway and it almost went on. They went on the tip of the stud but wouldnt clear the threads, so What I am doing is taking a Dremel and elongateing the holes for the studs. The studs on my truck are set closer to one another then the new QX thats why the holes on my headers are elongated. Here are the pics.
The original gasket on top and the new QX below.
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Moding the holes. look at the top left hole.
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That was tried. It did not work.
OK well it looks like trying to help somebody out backfired. The set of headers Anthony/losemymind recieved was designed to fit the 2012 QX56 but just so happened they fit the Titan as well. The headers are identical except on the Infiniti 400hp version the ports were more round than oval so the flange shape was modified to no block the port on either variation. His headers were not the best I admit so lilke i told him "I will swap them out but it is going to be a bit". He stressed time being an issue so I informed him that the only option then is to fix his. When online "EXPERTS" get involved and tell people what "THEY WOULD DO" it doesnt help the situation any. The next run will more than likely have the standard Titan oval port shape flange so there will not be any worries about this issue again. Also just an FYI these headers are constructed of 304 stainless steel and ceramic coated inside and out where as my closest competitor still uses 409 and only coats the outside as an upgrade. In closing Anthony you will be handled regardless of "if you think I have them in stock or not" as we try and take care of all our customers.
Thanks
Slick Nick
I don't think it was a bad batch. I think it was DT trying to use one set of headers for multiple vehicles.
Still waiting.........
I was told last Tuesday they would be in any day and that he would call me.
Its awsome I drive my truck and it sounds like it has a rusted out exhaust system. It pisses me off everytime I F*****g drive it. I keep the windows up and the radio turned up so I dont start punching the wheel in a fit of rage. I have been considering buying the a different set to fix the problem and then selling the DT's when I finnaly get my new ones. I spent the money on wheels tho. It looks ok but sounds like ***.
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By losemymind56 at 2011-08-29
I was told last Tuesday they would be in any day and that he would call me.
Its awsome I drive my truck and it sounds like it has a rusted out exhaust system. It pisses me off everytime I F*****g drive it. I keep the windows up and the radio turned up so I dont start punching the wheel in a fit of rage. I have been considering buying the a different set to fix the problem and then selling the DT's when I finnaly get my new ones. I spent the money on wheels tho. It looks ok but sounds like ***.
By losemymind56 at 2011-08-29
101 - 120 of 195 Posts
