I am having this same issue with my wife's 2012 Armada. The unlock feature whether fob or door makes the lever "try" to unlock but it will not unlock. And you can't move it with your finger either. Seems like it's physically impeded for some reason.
This is the first post I can find online so I'm hoping you found a solution and can share.
Thanks!
This is the first post I can find online so I'm hoping you found a solution and can share.
Thanks!