Well maybe the ups driver did kick it out of the back of the truck! I'm not sure man, hard to appreciate the severity from a picture, but casting defects are common. I'd say if you have any doubt or if it's unacceptable to you, send it back...I'm sure it wasn't cheap
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I second this, if something you ordered isn't up to par, Then it needs to go back. Hell, that looks worse than the cheapest re-man parts I've ever dealt with. It could be surface imperfection from casting, but it could also be entirely compromised.