I brought my 2005 CC to the dealer today for replacment of the transmission lines under the TSB. They changed the PS lines as well because they have the same type of outdated clamp that is known to be a problem on the tranny lines. Well - my usual service manager was not their today. So - I got no free vehicle for the day, no ride home either (I had to call my wife to come and get me). This gets even worse - they did not fill the tank with gas, they did not wash and wax the truck for me either. And what really bites is - when I came back to pick it up nobody bothered to take me out to lunch! I have only had this truck for 2 years - what gives? I though the warranty was for 3 years! My regular service lady is on vacation - and the personal service was totaly non-existant. I guess I am lucky they fixed my truck for free and did not forget it was in for service. This really messed up my day.