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Premium Member
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1,189 Posts
Discussion Starter #1
Hello,

Not sure who can help me but I paid for a single year subscription for this past year and then a couple of months ago just went to the lifetime but I am getting emails with attempts of trying to resubscribe for the yearly. Any way we can fix this?

Thanks,
Ron
 

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Super Moderator
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35,213 Posts
Hello,

Not sure who can help me but I paid for a single year subscription for this past year and then a couple of months ago just went to the lifetime but I am getting emails with attempts of trying to resubscribe for the yearly. Any way we can fix this?

Thanks,
Ron
I'll forward this link to Administration.
 

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Premium Member
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1,189 Posts
Discussion Starter #3

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Administrator
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551 Posts
hey Merf,

You need to go into your PayPal account and cancel the subscription for Premium member.

This is how you do it:

1. Log into your paypal control panel.
2. Click on your history tab.
3. Find the subscription in your history and click on it.
4. You will be given the option to cancel the subscription or renew it. Select cancel.
You may also find it by doing an advanced search using your subscription number.


- dm, community support
 

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Premium Member
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1,189 Posts
Discussion Starter #5
Thanks that did the trick
 

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Premium Member
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4 Posts
I cancelled my subscription back in 2017 and noticed today I have a pending payment to Titan Talk for 4-14-19 and am unable to cancel it. Also was billed 20$ in 2018 ☹
 

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Administrator
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551 Posts
I cancelled my subscription back in 2017 and noticed today I have a pending payment to Titan Talk for 4-14-19 and am unable to cancel it. Also was billed 20$ in 2018 ☹
Hey there,

Please PM us the following information and we'll get it sorted:

1. Email from PayPal Account
2. Date of Purchase
3. The amount that you paid for
4. Type of membership
5. Transaction #

Cheers,

Ed
 
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