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I have a 2006 Titan LE CC Galaxy Black with about 32K on it right now. I bought it new from Hudson Nissan in Jersey City. I recently noticed that paint is peeling from the right front bumper so I brought it to a local dealer in Connecticut for warranty service. They told me that the bumper must have been painted in the past because the paint under that which is peeling is the exact same Galaxy Black color. Therefore they could do nothing for me under warranty and I should go back to the dealer from whom I purchased the truck.

I called Hudson Nissan and explained to them the issue with my bumper. They checked their records and told me that there is no record of the bumper ever being painted or any other type of work being done to the vehicle prior to sale. Additionally, since my local dealer said that the bumper had been painted, this issue is not covered under warranty.

The problem is that I have no way of proving that I did not paint this bumper. So now I have to look at this peeling paint every time I approach my $38K truck and it is driving me insane. Is there anything I can do to get this fixed under warranty or am I SOL?
 

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If the dealer offsite their body work. Find out who they use and give the bodyshop a call. I had heard that if the car isn't title yet and isn't a insurance claim. The history could be mask.
 

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I don't have any manners:) .....so I would probably call
Hudson & tell them the reason they don't have any
records showing the bumper was painted is that they
are trying to conceal the fact that the truck had some
damage during shipping or at the dealer.
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Also, I read that outfits such as Carfax are not a
reliable source of info because there is no law
requiring shops to report work or damage. It is
all voluntary participation. Does anyone know
if this is true?
 

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I have a 2005 Silver Titan, also with paint peeling off the front bumper. At first glance it looked like bugs on the bumper. However, it's late November in Western Canada there are no bugs.
Close inspection shows multiple specks, with larger ones the size of corn.
Nope, I don't drive on gravel roads.
A call to a couple of dealerships say they have no recall on the bumper paint issue. Suggested that perhaps my 3M coating has come off? I expect this was some type of addtional local packaging available.
Mine has not been inspected by the dealership I bought it from (new), I'll try them first and report back to you.
I won't hold my breath.......was that my outside voice?
 

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Damage caused by rock chips is not covered by the warranty.
So, many dealers try to blame all front end paint problems
on rock chips.
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DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or corrosion
resulting from:
■ Stone chipping, chemical fallout (acid rain), tree sap, salt,
hail, wind-storm, lightning, flood or other environmental
conditions.
 

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daptech said:
I don't have any manners:) .....so I would probably call
Hudson & tell them the reason they don't have any
records showing the bumper was painted is that they
are trying to conceal the fact that the truck had some
damage during shipping or at the dealer.
-
Also, I read that outfits such as Carfax are not a
reliable source of info because there is no law
requiring shops to report work or damage. It is
all voluntary participation. Does anyone know
if this is true?
I believe that the ONLY way something makes it onto a Carfax report is by an insurance company paying out a claim on that vehicle. Meaning if you drive your car head-on into a wall, do say, $10,000.00 worth of damage and pay to have it fixed out of pocket than there is nothing reported through insurance so no Carfax. I know for a fact in PA anyway that NO bodyshop reports damaged vehicles to Carfax or anyone else.
 

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My white Titan had the same issue. I was powerwashing the front end and a chunk of paint came right off, about the size of my fist. I could'nt believe it. The washer was not very powerful, one of the cheap electric ones, and the nozzle was about 2 feet from the surface. I brought it in to the dealer I bought it from and they did not even ask what happend. They said they would take care of it and they did. I picked it up the next evening. Completly coverd. It is very interesting to see the differences between dealers. Just a thought, but if you do end up fixing it your self, you could peel more of the paint away from the original mark and see if you are able to tell if there is actualy paint below the surface. It may give you a better argument and see if they will infact fix it. The black that was showing under my paint was clearly not galaxy black. Hope it works out man.
 

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Getting paint to stick well to plastic bumpers has been an off & on
problem since the late 1970's. In the early 1980's the corporation for
which I worked made the first chemical (caprolactone) that was
used to make a coating that was applied in the manufacturing
process to get the paint to adhere better to the plastic bumpers.
Since then the plastic has changed somewhat & other chemicals &
coatings have come into play & of course the manufacturers are always looking for a cheaper way to do it.
But, it still looks like there is a problem.
 
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