I have a 2006 Titan LE CC Galaxy Black with about 32K on it right now. I bought it new from Hudson Nissan in Jersey City. I recently noticed that paint is peeling from the right front bumper so I brought it to a local dealer in Connecticut for warranty service. They told me that the bumper must have been painted in the past because the paint under that which is peeling is the exact same Galaxy Black color. Therefore they could do nothing for me under warranty and I should go back to the dealer from whom I purchased the truck.
I called Hudson Nissan and explained to them the issue with my bumper. They checked their records and told me that there is no record of the bumper ever being painted or any other type of work being done to the vehicle prior to sale. Additionally, since my local dealer said that the bumper had been painted, this issue is not covered under warranty.
The problem is that I have no way of proving that I did not paint this bumper. So now I have to look at this peeling paint every time I approach my $38K truck and it is driving me insane. Is there anything I can do to get this fixed under warranty or am I SOL?
I called Hudson Nissan and explained to them the issue with my bumper. They checked their records and told me that there is no record of the bumper ever being painted or any other type of work being done to the vehicle prior to sale. Additionally, since my local dealer said that the bumper had been painted, this issue is not covered under warranty.
The problem is that I have no way of proving that I did not paint this bumper. So now I have to look at this peeling paint every time I approach my $38K truck and it is driving me insane. Is there anything I can do to get this fixed under warranty or am I SOL?