Joined
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26 Posts
Dealer tried to screw me!
Allright, here's my situation. I was watching TV this afternoon when the local Nissan dealer aired a new commercial. It went like this (I'm paraphrasing here, but close enough) "You asked for it, you got it! We're selling EVERY new Nissan at only $39 over invoice! THAT'S RIGHT!!! Only (in an echoing reverb effect) THIRTY-NINE DOLLARS!!! Including the all new TITAN (insert throaty V-8 rumble sound effect) and the super sexy 350Z (insert import race car approaching redline sound effect.)
I checked ot Nissanusa.com to have a peek at their inventory. They had a LE CC 4x4 that was specd out close enough to what I wanted, so I gave them a call. I asked for the sales manager. I told him I had been doing some pretty extensive research on the Titan, and was ready to buy when the right price came along. He put me on hold, sayig he was going to pull up the info on the model I was inquiring about, and returned to the phone shortly. MSRP off the website was 36,510. "Dealer invoice" was quoted as 35,760. I told him that Edmunds and KBB.com had invoice listed at significantly lower than the price I was quoted. I was of course informed that "websites can't POSSIBLY give an accurate quote of dealer invoice," and that "I should check out the other local Nissan dealer, they are marking them at 3,500 OVER MSRP," which they are.
I thanked the sales manager for his time, and told him that it looked like I was going to have to go out of state if I wanted to get a fair deal on a Titan. He countered with "Allright man, you sure know how to drive a hard bargain. Just for you, I'll sell AT invoice, just to get some of these trucks out on the street and spread the word around. I'd be making NO MONEY on this deal bro, you're not gonna do better than that! I told him I was aware of how holdback worked and that it's just plain bad business to sell something and not make a profit. I then said that I did not appreciate his high pressure tactics or his dishonesty, and that I would not be patronizing his dealership again. As I reached to hang up the phone, I heard the managers final words, "Hey buddy, if you won't pay it, someone else sure as hell will."
Needless to say, I was astounded! I really have my doubts that I was actually dealing with a sales manager, and not a regular old salesman, but who knows. I know all the regular bad dealer rules apply, don't set foot on the lot, tell all my friends, etc. My question for you all is this. What do I ask to see to find out the TRUE dealer invoice? Or is this a super secret form that I am not allowed to see?
Allright, here's my situation. I was watching TV this afternoon when the local Nissan dealer aired a new commercial. It went like this (I'm paraphrasing here, but close enough) "You asked for it, you got it! We're selling EVERY new Nissan at only $39 over invoice! THAT'S RIGHT!!! Only (in an echoing reverb effect) THIRTY-NINE DOLLARS!!! Including the all new TITAN (insert throaty V-8 rumble sound effect) and the super sexy 350Z (insert import race car approaching redline sound effect.)
I checked ot Nissanusa.com to have a peek at their inventory. They had a LE CC 4x4 that was specd out close enough to what I wanted, so I gave them a call. I asked for the sales manager. I told him I had been doing some pretty extensive research on the Titan, and was ready to buy when the right price came along. He put me on hold, sayig he was going to pull up the info on the model I was inquiring about, and returned to the phone shortly. MSRP off the website was 36,510. "Dealer invoice" was quoted as 35,760. I told him that Edmunds and KBB.com had invoice listed at significantly lower than the price I was quoted. I was of course informed that "websites can't POSSIBLY give an accurate quote of dealer invoice," and that "I should check out the other local Nissan dealer, they are marking them at 3,500 OVER MSRP," which they are.
I thanked the sales manager for his time, and told him that it looked like I was going to have to go out of state if I wanted to get a fair deal on a Titan. He countered with "Allright man, you sure know how to drive a hard bargain. Just for you, I'll sell AT invoice, just to get some of these trucks out on the street and spread the word around. I'd be making NO MONEY on this deal bro, you're not gonna do better than that! I told him I was aware of how holdback worked and that it's just plain bad business to sell something and not make a profit. I then said that I did not appreciate his high pressure tactics or his dishonesty, and that I would not be patronizing his dealership again. As I reached to hang up the phone, I heard the managers final words, "Hey buddy, if you won't pay it, someone else sure as hell will."
Needless to say, I was astounded! I really have my doubts that I was actually dealing with a sales manager, and not a regular old salesman, but who knows. I know all the regular bad dealer rules apply, don't set foot on the lot, tell all my friends, etc. My question for you all is this. What do I ask to see to find out the TRUE dealer invoice? Or is this a super secret form that I am not allowed to see?