Very nice!!!
I, too, ordered some of these floor mats. But when I realized I needed to make a slight adjustment to my order, I tried calling their customer service number day after day after day only to have an automated voice tell me the wait time to speak with a CSR was over an hour!!! I tried this for days but couldn't wait for an hour on the phone.
I then sent them an email. No response. I sent them a second email. No response. In my third email I asked them to cancel my order. No response.
I then took it to the Resolution Center within PayPal to see what could be done. After three emails within the Resolution Center they finally cancelled my order without even replying once to see if my issue could be resolved.
My only wish is that their customer service was better since I would still love to have their product even if it is high priced.
I, too, ordered some of these floor mats. But when I realized I needed to make a slight adjustment to my order, I tried calling their customer service number day after day after day only to have an automated voice tell me the wait time to speak with a CSR was over an hour!!! I tried this for days but couldn't wait for an hour on the phone.
I then sent them an email. No response. I sent them a second email. No response. In my third email I asked them to cancel my order. No response.
I then took it to the Resolution Center within PayPal to see what could be done. After three emails within the Resolution Center they finally cancelled my order without even replying once to see if my issue could be resolved.
My only wish is that their customer service was better since I would still love to have their product even if it is high priced.