I have purchased my 2020 Titan ProX4, on 12/26/2020. an d not even a good six months my screen lamination started peeling. I took it to the dealership where I purchased it and was told that Nissan Warranty Department will not cover it, because they said it appears that harsh chemicals was used. Even when I informed them that there were no harsh chemicals utilized. I then talked to Nissan Consumer Affairs Department (WHICH IS THERE WARRANTY DEPARTMENT) and brought up a claim only to be told the same. So below is what I wrote back to them.
To whom it may concern,
I have purchased a 2020 Nissan Titan ProX4 on 12/26/2020. I have not had the vehicle over 6 months and paid over $50,000.00.
My Infotainment Screen Lamination is peeling. I took it to the dealership where I purchased the vehicle and had informed them that I did not utilize any harsh chemicals.
They have informed me that Nissan Warranty will ont cover this due to the appearance of harsh chemicals.
I then brought this matter up with Nissan Consumer Affairs and have been told the same.
I have informed both Nissan Dealership and Nissan Consumer Affairs that this is an issue with the 2020 Titan Infotainment Center Screens. Below is the link to that information.
2020+ Infotainment Screen Protection
titantalk.com
I do not understand how someone comes up with a determination that I used harsh chemicals, especially when their determination states "it appears".
I am very dissatisfied with Nissan as a Company and will never purchase another vehicle from Nissan. Moreover, I will inform anyone that I know that might be looking to purchase a vehicle from Nissan not to waste their time. It appears that they do not honor their Warranties.