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R.I.P. Rockford Fosgate head unit

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16K views 22 replies 9 participants last post by  jdmartin  
#1 ·
Stopped at Costco for a few items tonight on the way home.
Started the truck, 2015 Pro-4X, and no radio, nav, back up cam or anything. Not even the Nissan logo...
Fortunately the local Nissan dealer is only a block away from Costco so I drove there and 9:30 Saturday morning I drop it off so they can pull the H/U to get the #s and order a new one. Less than a year in service and poof, done.
Must have heard that I was browsing for an aftermarket unit and throwing a hissy fit.
 
#2 ·
So I'm on my way home tonight from work and sitting at a light about 2 minutes after leaving, on comes the Nissan logo in the HU.
So I hit the power button and on comes the nav screen. Push the aux button and now I am listening to tunes from my phone.
Still taking it in Saturday, not into on again off again kaka. I gotta remember to eject the CD that's in it if it comes on in the morning :wink:
 
#4 ·
I read your static issue, not had that. I have had the display stay on the same readout of song playing for song after song though. Once we get settled with selling our house and getting into a new place I'll have more free $$ to invest in an aftermarket HU and some speaker/amp upgrades. While I'm not concerned about losing the nav feature (my Garmin is much better and has lifetime free updates) I would like to find one that will accept the back up cam without spending an arm and leg for a high end Sony which seems as far as I've looked to be the only one that is compatible.
The less I spend on audio the easier it will be to convince my other half that JBA long tubes and Cajun tune are good investment what with all the trailer towing we do:wink:
 
#5 ·
So truck into the dealer today and they couldn't find a fault in it and said to video it with my smart phone if it happened again. "It's a $4,000 unit so they don't just replace them on a say so". Doesn't matter that the service advisor saw that it didn't work when I took it in when it went out. Man for half that I could put a much better stereo system in rather than just replace the HU. Damn right I'll record it with my smart phone. At least they did the upgrade on the nav system that I never use :frown:
 
#6 ·
I'm willing to bet you that if you go in there with a video of it not working, but it is actually working again at that moment, they will still not change it. How does he know you didn't do something else wrong that caused it not to work while filming the video? he doesn't. Unless it fails in front of them, I think your gonna have a hard time.

I had some really strange issues with my mazda head unit and dealing with the dealer, and what I could and could not duplicate in the dealers parking lot. It appears those little electrons have a mind of their own at times and are going to do what they want, when they want.
 
#7 ·
On my first visit to the dealer, the day it happened, I took a service advisor out to the truck with it running and showed her the blank screen. I shut off the truck and restarted it still nothing.
Today I moved the truck out of the driveway to shovel snow and changed the radio setting from Bluetooth to FM as my phone was in the house. When I restarted the truck it was back on the Bluetooth setting. WTF? As the phone was in the house I was unable to video this glitch.
I can see this being a frustrating issue to deal with.
 
#8 ·
You could try resetting the radio that usually clears up wierd gliches. to reset remove all power from the radio for about a minute or so - quick way to do this is remove the battery ground cable and reconnect after the reset period.
 
#9 ·
Yeah, with odd issues on my oem 2006 head unit, a simple restart of the engine has always cleared it up.

I started typing out my Mazda head unit, dealer story, which is kind of long, and forum web sight was having glitches, and it froze up and got deleted. ? Maybe I'll try again later.
 
#10 ·
The HU was out for about 24 hours. Pulled the fuse to check that, no result fuse fine. The truck was restarted at least half a dozen times during that 24 hours, and I was idling at a traffic light when it came back to life.
I have contacted Nissan customer service about this and a couple of other issues. See where it goes.
 
#11 ·
So my email to Nissan got me a "service dept couldn't find fault, you're not getting a new HU" response. About what I expected.
Yesterday the song title/band name section stayed the same for whatever song was playing. Skipping to the next or previous song had no effect as it had in the past so I took it to the dealer again. The same service advisor who dealt with me 10 days prior came out to check it. He recorded the glitch with his smart phone and asked me to restart my phone. I did and when the bluetooth reconnected voila, no song title or artist information on the screen. Vindication.
I take it back in January, they are going to give me a loaner vehicle and run through it with their tech line. We'll see how it goes this time. Nissan can be a pain in the butt, however having worked at a dealership I know how the "deny, deny, deny" game is played. I just have to be more of a pain than actually dealing with the situation.
:devil:
 
#12 ·
Did you ever end up getting the part number for the Head Unit? My SV didn't come with navigation and obviously isn't the Rockford Fosgate model. I'm curious what the various OEM systems for our trucks cost and I might consider buying an upgrade used if I knew the part number.
 
#13 ·
If you don't have an RF/Nav unit it will be much cheaper to just get an aftermarket stereo. It'll sound better in the end too. Could spend some hundred dollars for head unit, amp, speakers or a couple thousand for an OEM replacement that won't keep up with aftermarket.

It's one of the reasons I've been putting off replacing my radio is because I have the RF/Nav so I'd have to replace the bezel and everything as well as get around the stock RF amp and losing some minor functions.
 
#16 ·
So I wound up not taking the truck in, it appears the music player app that I had been using was the issue. Functions gradually disappeared until it wouldn't play via bluetooth at all. Everything else worked fine, just no music from the phone.
Uninstalled the app and went back to the Samsung default music player, no problems.

As to the part #, haven't got it.

Replace the HU with another OEM, not likely. $4000 is plenty to replace the entire RF OEM system with something aftermarket that can do all that the RF unit does better. From what I've seen a quality aftermarket HU will fit right into the existing hole without the need for an installation kit and a couple or three amps, speakers and sub(s), steering wheel adapter, and nav system (I have a Garmin) later you should still be shy of $4K. Just need a dry day or an indoor space and some tools and basic knowledge of how these things go together and yes, you will indeed have a system the equal or better than the OEM RF unit.
 
#19 ·
Back to the dealer again last week.:frown:
Started the truck to go to work and no sound from the HU; nothing on radio, bluetooth, sat radio and wouldn't even spin the CD in the deck. So I recorded this on my phone. Shiny radio no worky round eye!!
Of course when I get to work and shut the truck off I flip the ignition back to ACC and we got music from all sources.
So I play my video and email a copy to the service advisor. Back over to you Nissan...
 
#21 ·
Let me just say that the new HU installed today is far and away superior to the original.
At volume 8-10 it is as loud or louder than the original, the sub woofer actually shakes the seat which never happened before.
One for me :wink: