I'm new to the site and just last weekend bought a used 04 titan from a wholesale dealership. 45 000kms on it and paid 28 000. I'm from Canada also to clarify. So I got my truck and was absolutely amazed. I had my heart set on a Titan and finally got one.
The salesmen at the dealership tells me that there was a recall done on the gas gauge and that it says I only have 1 quater of a tank but not to worry because rest asured its full and I would for sure get 400kms out of it. He just didnt have time to get it fixed. Ok thats fine. So me and my boyfriend start our trip home because we were getting the truck from a dealership out of town. So we start our trip home and get about 140km's out of the next major city (where we were going to stop and spend the night with family) and the truck dies. NO GAS! So I call the dealership, they say they can send someone with a gas can but that will take about two hours. Two hours, and my truck is already starting to cool down as I live up north in canada. I deicded to call the Nissan Road Side Assistance and they were great. They got someone out to us from a much closer area (even though the dispatcher for the two truck company was very rude and hung up on the road side assistance gentleman) so we get gas and we're back on our way.
By now I've also realized that my drivers side door is not sealing correctly. When I close the door it bounces back out maybe half an inch at the bottom. On the highway that makes for alot of noise. So now I am royally p.o'd that I've been stuck on the side of the highway in a cold truck with no gas, after I was reassured 3 times the tank was full and now my door is goofed also! I'm not a happy camper.
Another small thing I notice is that the shutter piece that I would use to change the direction of my air vents is not sitting properly so its useless. I have to actually stick my fingers in the spaces in the vents and move them myself(just 1 vent) Not a big deal really. I'm sure I can snap it into place myself but after being stuck on the highway I am very angry and now going to nit pick everything.
That night after we reached edmonton we decided we would go to a movie. And after coming out of the movie I go to open the passenger side door and the handle will not budge. I had to be let in by the driver from the inside. So I'm thinking ok weird but leave it at that. Then last night after reaching home (even more north then where I picked the truck up from) I'm coming out of a friends place that I was visiting and my boyfriend goes to open the door, and it wont open. So I let him in from the inside and then we cant get the damn door closed! We had to play with the door for about 15minutes in the cold before we could finally get it to stay shut to drive home.
Now after reading on the site I understand that the cables in the door handles go a little goofy in the cold whether. Ok I can see that. But are all these things not things that should have been taken care of before I took the truck off of the lot. All these things I am noticing now and I am absolutely furious. Especially the door! Whoever detailed my truck should have noticed that right away, but instead they turned the blind eye to it.
I absolutely love my truck. It was a major achievement for me. But now I am thinking maybe I should just tell the dealership to take it back because obviously its not in the shape it should be when it is given to someone.
So I guess what I am wondering is, if you were me and this happened to you, what would you do? What would you expect the dealership to do to make it up to you? I'm so mad right now I dont know what to tell them I want, but I dont want to get rid of the truck, but on the other hand I dont have a Nissan dealership is in city I live in. The nearest one is 450kms away, and the dealership I bought it from is 800kms away. It's not just a hop skip and jump down the road to get this stuff fixed.
Sorry the post is so long, I dont usually write stories but I had to get it all out. Any opinions or advice would be greatly appreciated.
The salesmen at the dealership tells me that there was a recall done on the gas gauge and that it says I only have 1 quater of a tank but not to worry because rest asured its full and I would for sure get 400kms out of it. He just didnt have time to get it fixed. Ok thats fine. So me and my boyfriend start our trip home because we were getting the truck from a dealership out of town. So we start our trip home and get about 140km's out of the next major city (where we were going to stop and spend the night with family) and the truck dies. NO GAS! So I call the dealership, they say they can send someone with a gas can but that will take about two hours. Two hours, and my truck is already starting to cool down as I live up north in canada. I deicded to call the Nissan Road Side Assistance and they were great. They got someone out to us from a much closer area (even though the dispatcher for the two truck company was very rude and hung up on the road side assistance gentleman) so we get gas and we're back on our way.
By now I've also realized that my drivers side door is not sealing correctly. When I close the door it bounces back out maybe half an inch at the bottom. On the highway that makes for alot of noise. So now I am royally p.o'd that I've been stuck on the side of the highway in a cold truck with no gas, after I was reassured 3 times the tank was full and now my door is goofed also! I'm not a happy camper.
Another small thing I notice is that the shutter piece that I would use to change the direction of my air vents is not sitting properly so its useless. I have to actually stick my fingers in the spaces in the vents and move them myself(just 1 vent) Not a big deal really. I'm sure I can snap it into place myself but after being stuck on the highway I am very angry and now going to nit pick everything.
That night after we reached edmonton we decided we would go to a movie. And after coming out of the movie I go to open the passenger side door and the handle will not budge. I had to be let in by the driver from the inside. So I'm thinking ok weird but leave it at that. Then last night after reaching home (even more north then where I picked the truck up from) I'm coming out of a friends place that I was visiting and my boyfriend goes to open the door, and it wont open. So I let him in from the inside and then we cant get the damn door closed! We had to play with the door for about 15minutes in the cold before we could finally get it to stay shut to drive home.
Now after reading on the site I understand that the cables in the door handles go a little goofy in the cold whether. Ok I can see that. But are all these things not things that should have been taken care of before I took the truck off of the lot. All these things I am noticing now and I am absolutely furious. Especially the door! Whoever detailed my truck should have noticed that right away, but instead they turned the blind eye to it.
I absolutely love my truck. It was a major achievement for me. But now I am thinking maybe I should just tell the dealership to take it back because obviously its not in the shape it should be when it is given to someone.
So I guess what I am wondering is, if you were me and this happened to you, what would you do? What would you expect the dealership to do to make it up to you? I'm so mad right now I dont know what to tell them I want, but I dont want to get rid of the truck, but on the other hand I dont have a Nissan dealership is in city I live in. The nearest one is 450kms away, and the dealership I bought it from is 800kms away. It's not just a hop skip and jump down the road to get this stuff fixed.
Sorry the post is so long, I dont usually write stories but I had to get it all out. Any opinions or advice would be greatly appreciated.
